At a Glance
- Tasks: Coordinate product operations and support innovative sports recovery technology.
- Company: Join a fast-growing sports recovery and fitness e-commerce brand in London.
- Benefits: Enjoy 25 days annual leave, hybrid working, gym access, and a yearly bonus.
- Why this job: Make an impact in a dynamic role with strong career development opportunities.
- Qualifications: Experience in supply chain, logistics, or product operations is essential.
- Other info: Work in a vibrant environment with potential trips to China for factory follow-ups.
The predicted salary is between 35000 - 40000 £ per year.
Generous benefits package including 25 days annual leave plus bank holidays, yearly bonus, hybrid working, gym, strong career development opportunities.
The Skills You'll Need: Logistics, Supply Chain, QA, Customer Service, Electronics
Your New Salary: £35-£40K per annum
Location: Central London
Job Status: permanent, hybrid (4 days a week in office)
Start Date: end of February
Working Hours: 37.5 hp/week, Monday-Friday, 8am-5pm or 9am-6pm
Who You'll Be Working for: One of the UK and EU's fastest-growing sports recovery and fitness e-commerce brands.
What You'll Be Doing Each Day: You'll be working on a range of innovative Sports Recovery Technology products, supporting inbound freight, product management, quality assurance, and operational documentation. This role acts as a key bridge between product sourcing, customer service, and operations—helping to ensure our products meet the highest standards throughout their lifecycle.
Responsibilities:
- Take point on product documentation, ensuring internal knowledge bases are accurate and current during product development.
- Liaise between Customer Service, Product Sourcing teams, and suppliers to identify, raise and resolve product queries and faults.
- Maintain fault tracking, spot trends in fault data, and support corrective action follow-through.
- Support the team within inbound logistics by tracking shipments, assisting with freight coordination, and keeping ETAs up to date.
- Coordinate delivery booking-in with UK & EU warehouses, flagging delays, shortages, or discrepancies early.
- Support shipping/inbound documentation to ensure smooth warehouse intake.
- Maintain organised digital records in Google Drive for easy cross-team access.
The Skills You'll Need to Succeed: Previous experience in product operations, supply chain, logistics coordination, QA/QC, or a related role for physical consumer products or electronics sectors. Confident coordinating with offshore manufacturers and third-party warehouse partners. Strong written and verbal communication, able to produce clear reports and documentation. Highly organized with excellent attention to detail and follow-through. Comfortable working with simple data in Sheets/Excel to spot trends and summarize findings. Start-up mindset: proactive, adaptable, and happy working across multiple functions.
This role may include occasional trips to China (for factory follow-ups, or team off-sites) — all visa costs and arrangements supported.
PeopleFirst is committed to increasing diversity, maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, year of birth, relationship status, or whether they have a disability.
Supply Chain Job - Product Operations Coordinator - London employer: First People Recruitment
Contact Detail:
First People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Job - Product Operations Coordinator - London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their supply chain processes and be ready to discuss how your skills can help improve their operations. Show them you’re genuinely interested!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Supply Chain Job - Product Operations Coordinator - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Product Operations Coordinator. Highlight your experience in logistics, supply chain, and quality assurance, as these are key skills we’re looking for.
Showcase Your Communication Skills: Since strong written and verbal communication is essential, include examples in your application that demonstrate how you've effectively communicated with teams or resolved product queries in the past.
Be Organised: We love a candidate who’s organised! Make sure your CV is well-structured and easy to read. Use bullet points to break down your responsibilities and achievements clearly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at First People Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of supply chain logistics and product operations. Familiarise yourself with the specific products the company offers, especially in sports recovery technology. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since this role involves liaising between various teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving product queries or coordinating with suppliers.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. Bring examples of how you've maintained accurate documentation or tracked shipments in previous positions. This will demonstrate your ability to manage the responsibilities of the role effectively.
✨Embrace the Start-Up Mindset
The company values a proactive and adaptable approach. Be ready to discuss times when you've had to think on your feet or adapt to changing circumstances. This will show that you can thrive in a dynamic environment.