At a Glance
- Tasks: Assist with mortgage administration and customer queries in a dynamic banking environment.
- Company: Join a leading bank in London with a focus on diversity and inclusion.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Embrace a supportive culture that values diverse backgrounds and experiences.
- Why this job: Make a difference in customers' lives while developing your finance skills.
- Qualifications: Degree in Business, Finance or Accounting; fluent in Mandarin and English.
The predicted salary is between 30000 - 40000 £ per year.
Location: London – Hybrid, 4 days in office per week.
Employment type: Permanent (Perm).
Start date: ASAP.
Working Hours: 35 hours per week.
Salary: Depending on experience.
Responsibilities
- Monitor and follow up with customers for overdue mortgage payments, ground rent and management fees while recording the correct status of loans.
- Monitor the daily retail mortgage payment report and process interest adjustments when required.
- Process drawdown, collateral, and repayment information in the relevant system for retail mortgage business.
- Reconcile overdue interest and make adjustments for retail mortgage.
- Review legal and loan documents and approvals before drawdown for retail mortgage.
- Send repayment notice to customers in a timely manner.
- Take and release title deeds and other securities and maintain safekeeping of security documents.
- Analyse facility limits and resolve issues with branches prior to drawdown.
- Ensure operations risks are minimised in relation to daily transactions.
- Investigate and respond to customer queries in relation to retail mortgage.
- Monitor repayment funds via GUPP and suspense account.
- Prepare an annual and interim mortgage statement.
- Prepare SWIFT in GUPP for the retail mortgage drawdown.
- Liaise with relevant external stakeholders as required.
Qualifications and Skills
- Degree educated in Business, Finance or Accounting.
- Proven track record in a similar business stream.
- Good experience of retail mortgage products and processing.
- Good knowledge of regulatory requirements for retail mortgage.
- Excellent numerical skills.
- Commercial awareness.
- Proficient in Microsoft Office, particularly in the use of MS Excel.
- Team player with the ability to work independently.
- Excellent English and Mandarin communication skills.
- Mandarin spoken and written at a native level.
- Relevant experience in mortgage products.
- Degree in Accounting or Finance.
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
Banking Job - Mandarin speaking Assistant Mortgage Administration - London - ww employer: First People Recruitment
Join a dynamic team in London as a Mandarin speaking Assistant Mortgage Administrator, where we prioritise employee growth and foster a collaborative work culture. With a hybrid working model and a commitment to diversity and inclusion, we offer a supportive environment that encourages professional development and meaningful contributions to the retail mortgage sector.
StudySmarter Expert Advice🤫
We think this is how you could land Banking Job - Mandarin speaking Assistant Mortgage Administration - London - ww
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector, especially those who might know about openings for Mandarin speaking roles. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of retail mortgage products and regulatory requirements. We recommend practising common interview questions and scenarios related to mortgage administration to show you’re ready to hit the ground running.
✨Tip Number 3
Don’t forget to showcase your language skills! Being fluent in Mandarin is a huge asset, so be sure to highlight this during interviews. You could even prepare a few key phrases or terms related to mortgage administration in Mandarin to impress your interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Banking Job - Mandarin speaking Assistant Mortgage Administration - London - ww
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Assistant Mortgage Administration. Highlight your experience with retail mortgage products and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Skills:Don’t forget to showcase your excellent numerical skills and proficiency in Microsoft Office, especially Excel. If you've got experience with mortgage processing or regulatory requirements, let us know! We love seeing those details.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role and how your background in finance or accounting aligns with what we’re looking for. Keep it engaging and personal!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at First People Recruitment
✨Know Your Numbers
Since this role involves a lot of numerical skills, brush up on your mortgage-related calculations. Be ready to discuss how you’ve handled financial data in the past and demonstrate your proficiency with Excel. Maybe even prepare a few examples of how you've reconciled accounts or processed payments.
✨Master the Mortgage Landscape
Familiarise yourself with retail mortgage products and regulatory requirements. Research common issues that arise in mortgage administration and think about how you would address them. This will show your potential employer that you’re not just knowledgeable but also proactive.
✨Practice Your Mandarin
As a Mandarin-speaking assistant, your language skills are crucial. Prepare to answer questions in Mandarin and practice explaining complex mortgage concepts in both English and Mandarin. This will help you feel more confident during the interview and showcase your bilingual abilities.
✨Showcase Your Team Spirit
This job requires a team player who can also work independently. Think of examples from your past experiences where you collaborated effectively with others or took the initiative on your own. Be ready to share these stories to highlight your adaptability and teamwork skills.
