At a Glance
- Tasks: Handle customer queries and build long-term relationships while promoting banking products.
- Company: Dynamic banking institution in Glasgow with a focus on customer service.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Office-based role with a supportive environment for career development.
- Why this job: Join a diverse team and make a real impact in the banking sector.
- Qualifications: Fluent in Mandarin and English, with a degree in Finance or related fields.
The predicted salary is between 30000 - 40000 £ per year.
Your New Job Title: Mandarin Speaking Assistant Customer Due Diligence
The Skills You'll Need:
- Fluent in Mandarin and English
- Experience in banking or financial services
Your New Salary: Depending on experience
Location: Glasgow
Office based
Perm
Start: ASAP
Working hours: 35 hours
To be successful in this role our client has said it is essential that candidates:
- are fluent in Mandarin
- are okay with the location which is based in Glasgow
Assistant Customer Due Diligence - What You'll be Doing:
- Responsible for handling customer queries, implementing customer contact strategy, identifying potential sales opportunities, implementing marketing strategies, and developing long term relationships with customers
- Implement Business & Commercial strategy and fulfil all targets set out by the Bank
- Assist with the on-going Customer Due Diligence (CDD) review
- Process new account applications, closure of accounts and change of customer information
- Maintain customer relationships and cross-sell relevant products and services
- Market and promote the Bank's products in the target local business and commercial markets
- Support the team with MI reporting and KPI tracking related work
- Ensure all activities meeting the Bank’s internal policies, procedures, and other regulatory and mandatory requirements at all times
- Act as coordinator for projects with 2nd and 3rd line of defence
- To undertake ad-hoc tasks when required
Assistant Customer Due Diligence - The Skills You'll Need to Succeed:
- Degree educated in Finance, Economics or Accounting
- Proven track record in similar business stream
- Experience in Banking is preferred
- Knowledge of Retail Banking products and processes is preferred
- Good problem solving skills
- Good marketing or sales skills
- Excellent English and Mandarin communication skills
- Team player
- Attention to detail
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers.
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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
