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- Tasks: Provide top-notch IT support and manage the IT Service Desk for users.
- Company: Join a leading multinational dairy producer with a vibrant IT team.
- Benefits: Earn up to £35K, plus a 10% bonus and enjoy flexible working hours.
- Why this job: Be part of a dynamic team and solve real IT challenges every day.
- Qualifications: Strong communication skills and prior IT support experience in the UK.
- Other info: Enjoy a hybrid work model with both remote and on-site opportunities.
The predicted salary is between 28000 - 42000 £ per year.
A multinational global dairy producer is seeking an IT Support Analyst to join their IT Team in Greater London. This hybrid role offers a salary of up to £35K plus a 10% bonus.
The successful candidate will provide exceptional IT support for business users, manage the IT Service Desk, and troubleshoot various IT issues. Strong communication skills and IT support experience in the UK are essential. This position involves both remote and on-site work, with flexible hours.
Hybrid IT Support Analyst — Windows & 365 Expert employer: First People Recruitment
Contact Detail:
First People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Analyst — Windows & 365 Expert
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you’d troubleshoot issues with Windows and 365, and be ready to showcase your problem-solving skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Hybrid IT Support Analyst — Windows & 365 Expert
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience, especially with Windows and 365. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've provided exceptional IT support in the past, and let your personality come through.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. We love clear and concise writing, so keep your language straightforward and professional while still being friendly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at First People Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Microsoft 365. Be ready to discuss common issues users face and how you would troubleshoot them. This shows that you’re not just familiar with the software, but that you can handle real-world problems.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think about examples from your past experience where you’ve done this successfully.
✨Familiarise Yourself with IT Service Desk Operations
Research what an IT Service Desk typically involves. Be prepared to discuss how you would manage tickets, prioritise tasks, and ensure timely resolutions. This will demonstrate your understanding of the role and your readiness to jump right in.
✨Prepare Questions About the Company Culture
Since this is a hybrid role, ask about how the team collaborates remotely and on-site. Showing interest in the company culture not only helps you gauge if it’s the right fit for you, but also highlights your enthusiasm for being part of their team.
