At a Glance
- Tasks: Provide top-notch IT support and manage the IT Service Desk for business users.
- Company: Join a leading multinational dairy producer with a global presence.
- Benefits: Earn up to £35K plus a 10% bonus, with flexible hours.
- Why this job: Be part of a dynamic team and enhance your IT skills in a hybrid role.
- Qualifications: Strong communication skills and prior IT support experience required.
- Other info: Enjoy a supportive work environment with opportunities for growth.
The predicted salary is between 28000 - 42000 £ per year.
A multinational global dairy producer is seeking an IT Support Analyst to join their IT Team in Greater London. This hybrid role offers a salary of up to £35K plus a 10% bonus.
The successful candidate will provide exceptional IT support for business users, manage the IT Service Desk, and troubleshoot various IT issues. Strong communication skills and IT support experience are essential. Flexible hours are available for this position.
Hybrid IT Support Analyst—Windows & 365 Expert (+10%) employer: First People Recruitment
Contact Detail:
First People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Analyst—Windows & 365 Expert (+10%)
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give us insights into the company culture and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should be ready to showcase our troubleshooting skills and how we handle user issues effectively.
✨Tip Number 3
Don’t forget to highlight your communication skills! In IT support, being able to explain complex tech issues in simple terms is key. Let’s practice articulating our thoughts clearly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Hybrid IT Support Analyst—Windows & 365 Expert (+10%)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience, especially with Windows and 365. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've provided exceptional IT support in the past, and let your personality come through.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and you’ll be all set!
How to prepare for a job interview at First People Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Microsoft 365. Be ready to discuss common issues users face and how you would troubleshoot them. This shows that you’re not just familiar with the software, but that you can handle real-world problems.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think about examples from your past experience where you’ve done this successfully.
✨Familiarise Yourself with IT Service Desk Operations
Research what an IT Service Desk typically involves. Be prepared to discuss how you would manage tickets, prioritise tasks, and ensure timely resolutions. This will demonstrate your understanding of the role and your readiness to jump right in.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the tools they use, or their approach to IT support. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.