At a Glance
- Tasks: Support daily IT operations, troubleshoot issues, and assist users with tech problems.
- Company: Join a leading bank that values diversity and innovation.
- Benefits: Competitive salary up to £54k, flexible shifts, and a supportive work environment.
- Other info: Opportunities for career growth in a collaborative and inclusive culture.
- Why this job: Be part of a dynamic team and make a real difference in banking technology.
- Qualifications: Fluent in Cantonese or Mandarin, IT experience, and problem-solving skills required.
The predicted salary is between 54000 - 54000 € per year.
Your New Job Title: Cantonese or Mandarin speaking IT Operator - Banking
The Skills You’ll Need:
- Fluent in Cantonese or Mandarin
- IT operations related experience
Salary: Up to £54k, depending on experience.
Job Type: Permanent (Perm)
Start Date: ASAP
Working Hours:
- Morning shift – 8:30am to 4:30pm (80% in the office per month)
- Normal shift – 9:00am to 5:00pm (80% in the office per month)
- Night shift – 2:30pm to 10:30pm (WFH for the whole week)
Key Requirements:
- Speak fluent Cantonese or Mandarin
- Have IT related working experience
- Be happy to accept shift work
IT Operator Summary:
- Provide support to the daily operations.
- Ensure systems run smoothly, report and fix problems.
- Deal with user requests and provide first level of services in Help-desk.
- Produce daily reports, confirmations and statements to users.
- Responsible for 1st line support verbally and via ticketing system, communicate with users for updates and progress of the support ticket.
- Perform routine IT operational tasks across both early and late shift schedules.
- Assemble and configure PC workstations and provide end-user support by diagnosing and resolving helpdesk tickets.
- Involve in system infrastructure maintenance, configuring and updating.
- Identify and elevate infrastructure issues from reports.
What You’ll Be Doing:
- Process T24 and satellite systems maintenance, user support.
- IT Infrastructure, Data Warehouse.
People:
- Effectively liaise with staff from IT and other departments
- Communicate with vendors and contractors
Compliance & Risk Management:
- Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity.
- Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work.
The Skills You’ll Need to Succeed:
- Qualification requirement: BSc in Computer Science
- Able to act swiftly to urgent situations, such as power cut and system failure
- Able to work alone as well as part of a team
- Good knowledge of Microsoft products
- Good problem solving skills
- Good organisational skill
- Good communication skills
- Maintaining and configuring Microsoft servers
- Maintaining and configuring Linux servers
- Basic programming and scripting skills
Please send your CV as a Word document. If your application is successful, you will be contacted within 7 days. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
Chinese speaking Job - IT Operator - Banking - ww employer: First People Recruitment
As a leading banking institution, we pride ourselves on fostering a dynamic and inclusive work environment where Cantonese and Mandarin speaking IT Operators can thrive. With competitive salaries of up to £54k and flexible working hours, including opportunities for remote work, we support our employees' growth through continuous training and development. Join us to be part of a collaborative team that values integrity and innovation, while making a meaningful impact in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Chinese speaking Job - IT Operator - Banking - ww
✨Tip Number 1
Network like a pro! Reach out to people in the banking and IT sectors, especially those who speak Cantonese or Mandarin. Use platforms like LinkedIn to connect and engage with industry professionals; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by practising common IT operator questions. Brush up on your technical skills and be ready to discuss your experience with systems maintenance and user support. Remember, confidence is key, so show them you’re the right fit for the role!
✨Tip Number 3
Don’t just apply anywhere—focus on companies that align with your values and career goals. Check out our website for openings that match your skills in IT operations and language proficiency. Tailor your approach to each company to stand out!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s also a great opportunity to reiterate why you’d be a perfect fit for their team. Keep the conversation going!
We think you need these skills to ace Chinese speaking Job - IT Operator - Banking - ww
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in Cantonese or Mandarin, make sure to highlight your language skills right at the top of your CV. We want to see how you can bring your bilingual abilities into the IT operations space!
Tailor Your Experience:When listing your IT operations experience, be specific about your roles and responsibilities. We love seeing how you've tackled challenges and contributed to smooth operations in previous jobs. Make it relevant to what we do!
Keep It Professional Yet Personal:While we appreciate a professional tone, don’t hesitate to let your personality shine through. A bit of warmth and authenticity can make your application stand out. Remember, we’re looking for team players who fit our culture!
Follow Application Instructions:Make sure to send your CV as a Word document, just like the job description says. We’re all about following guidelines here at StudySmarter, so sticking to the application instructions shows us you pay attention to detail!
How to prepare for a job interview at First People Recruitment
✨Brush Up on Your Language Skills
Since this role requires fluency in Cantonese or Mandarin, make sure you're comfortable speaking and writing in the language. Practise common IT-related phrases and scenarios you might encounter during the interview to show your proficiency.
✨Know Your IT Operations Inside Out
Familiarise yourself with the key responsibilities of an IT Operator, especially in a banking context. Be ready to discuss your previous experience with IT operations, helpdesk support, and any specific systems you've worked with, like T24.
✨Prepare for Shift Work Questions
Since the job involves shift work, be prepared to discuss your flexibility and willingness to adapt to different schedules. Think about how you manage your time and energy during shifts, and be ready to share examples.
✨Showcase Your Problem-Solving Skills
During the interview, highlight your problem-solving abilities by sharing specific examples of challenges you've faced in IT operations. Discuss how you diagnosed issues, resolved them, and communicated with users throughout the process.
