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For Companies At a Glance
- Tasks: Provide top-notch IT support and manage cases in a dynamic environment.
- Company: Leading global IT company based in London with a diverse team.
- Benefits: Salary up to £35,000 plus travel expenses and a supportive work culture.
- Why this job: Join a vibrant team and enhance your tech skills while helping others.
- Qualifications: Fluent in Japanese and English, with strong customer service and IT knowledge.
- Other info: Office-based role with opportunities for growth in the tech industry.
The predicted salary is between 28000 - 42000 £ per year.
A leading global IT company in London is looking for a Japanese Speaking IT Helpdesk Engineer. The successful candidate will provide 1st and 2nd level IT support, manage cases, and liaise with vendors.
The role requires:
- Strong customer service skills
- Knowledge of Microsoft Active Directory
- Proficiency in both English and Japanese
This position is office-based, with a salary up to £35,000 per annum plus travel expenses. Candidates must be eligible to work in the UK.
Bilingual IT Helpdesk Engineer (Japanese/English) employer: First People Recruitment
Contact Detail:
First People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual IT Helpdesk Engineer (Japanese/English)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who speak Japanese. They might know about openings or can refer you directly, which always gives you a leg up.
✨Tip Number 2
Practice your interview skills! Since this role requires strong customer service skills, think of scenarios where you've provided excellent support. We recommend doing mock interviews with friends or using online resources to get comfortable.
✨Tip Number 3
Show off your bilingual skills! Make sure to highlight your proficiency in both English and Japanese during interviews. Being able to communicate effectively in both languages is a huge asset for this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive listings that you won’t find anywhere else!
We think you need these skills to ace Bilingual IT Helpdesk Engineer (Japanese/English)
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires proficiency in both Japanese and English, make sure to highlight your language skills prominently in your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience: When detailing your previous roles, focus on your experience with IT support and customer service. We’re looking for specific examples that demonstrate your ability to handle 1st and 2nd level support, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the process!
How to prepare for a job interview at First People Recruitment
✨Brush Up on Your Technical Skills
Make sure you're well-versed in the technical requirements of the role, especially Microsoft Active Directory. Review common IT support scenarios and be ready to discuss how you've handled similar issues in the past.
✨Show Off Your Bilingual Skills
Since this role requires proficiency in both Japanese and English, practice switching between the two languages. Be prepared to answer questions in both languages during the interview to demonstrate your fluency.
✨Customer Service is Key
Highlight your customer service experience. Think of specific examples where you provided excellent support or resolved a difficult situation. This will show that you understand the importance of customer satisfaction in an IT helpdesk role.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. This will help you tailor your answers to align with what they’re looking for. Showing that you’ve done your homework can really impress the interviewers.
