At a Glance
- Tasks: Handle customer queries and build long-term relationships while promoting banking products.
- Company: Dynamic bank in Glasgow focused on customer satisfaction and growth.
- Benefits: Competitive salary, inclusive culture, and opportunities for career advancement.
- Other info: Exciting role with a focus on customer engagement and marketing strategies.
- Why this job: Join a diverse team and make a real impact in the banking sector.
- Qualifications: Fluent in Mandarin and English, with a degree in Finance or related fields.
The predicted salary is between 30000 - 40000 £ per year.
Your New Job Title: Mandarin Speaking Assistant Customer Due Diligence
The Skills You'll Need:
- Fluent in Mandarin and English
- Experience in banking or financial services
Your New Salary: Depending on experience
Location: Glasgow
Office based
Perm
Start: ASAP
Working hours: 35 hours
To be successful in this role our client has said it is essential that candidates:
- Are fluent in Mandarin
- Are okay with the location which is based in Glasgow
Assistant Customer Due Diligence - What You'll be Doing:
- Responsible for handling customer queries, implementing customer contact strategy, identifying potential sales opportunities, implementing marketing strategies, and developing long term relationships with customers
- Implement Business & Commercial strategy and fulfil all targets set out by the Bank
- Assist with the on-going Customer Due Diligence (CDD) review
- Process new account applications, closure of accounts and change of customer information
- Maintain customer relationships and cross-sell relevant products and services
- Market and promote the Bank's products in the target local business and commercial markets
- Support the team with MI reporting and KPI tracking related work
- Ensure all activities meet the Bank’s internal policies, procedures, and other regulatory and mandatory requirements at all times
- Act as coordinator for projects with 2nd and 3rd line of defence
- Undertake ad-hoc tasks when required
Assistant Customer Due Diligence - The Skills You'll Need to Succeed:
- Degree educated in Finance, Economics or Accounting
- Proven track record in similar business stream
- Experience in Banking is preferred
- Knowledge of Retail Banking products and processes is preferred
- Good problem solving skills
- Good marketing or sales skills
- Excellent English and Mandarin communication skills
- Team player
- Attention to detail
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers.
Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
Banking Job - Mandarin Speaking Assistant Customer Due Diligence - Glasgow - ww employer: First People Recruitment
Join a dynamic banking environment in Glasgow where your fluency in Mandarin will be highly valued. Our company fosters a collaborative work culture that prioritises employee growth and inclusivity, offering comprehensive training and development opportunities to help you excel in your career. With a focus on maintaining strong customer relationships and a commitment to diversity, we provide a rewarding workplace for those looking to make a meaningful impact in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Banking Job - Mandarin Speaking Assistant Customer Due Diligence - Glasgow - ww
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like First People Recruitment. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Banking Job - Mandarin Speaking Assistant Customer Due Diligence - Glasgow - ww
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to First People Recruitment.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on First People Recruitment's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at First People Recruitment
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with First People Recruitment.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at First People Recruitment will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former First People Recruitment employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
