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- Tasks: Support daily operations and improve business processes in a banking environment.
- Company: Join a leading bank committed to diversity and inclusion in London.
- Benefits: Competitive salary up to £42k, with opportunities for growth and development.
- Why this job: Gain valuable experience in banking while working in a dynamic, supportive team.
- Qualifications: Fluent in Cantonese and English, with strong analytical and communication skills.
- Other info: 12-month fixed-term contract; ideal for those looking to kickstart their career.
The predicted salary is between 30000 - 42000 £ per year.
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Your New Job Title: Cantonese speaking Business Analyst (12 months FTC)
The Skills You\’ll Need: Fluent in Cantonese and English, proficient in Excel, business analysis / data analysis with operational support experience in Banking / Finance sector.
Your New Salary: up to £42k depending on experience
Location: Central London
Job status :12 months FTC
To be successful in this role our client has said it is essential that candidates:
- can speak and write fluent Cantonese and English
- are happy to take on this 12 months FTC
If that means this job isn’t a match for you please view our other vacancies for one that may be a better fit.
Business Analyst – Summary:
To contribute both strategic project initiatives and daily business operations. This dual role position requires a candidate who can evaluate and improve business processes while also ensuring smooth day to day support for internal teams and external stakeholders.
Business Analyst – What You\’ll be Doing:
Process:
- To maintain a clean and organized workspace in adherence to the Clear Desk Policy to ensure confidentiality and compliance.
- To exercise due diligence and care in handling all transactions to minimise risk and ensure accuracy.
- To follow established operational procedures, internal controls, and compliance requirements consistently.
- To identify opportunities for process improvement and contribute to workflow efficiency.
People:
- To ask for help and support where necessary.
- To maintain good team work and work relationship with colleagues and other departments.
Customer
- To demonstrate a comprehensive understanding of the bank’s products and services before engaging in any customer-facing sales or advisory activities.
- To deliver prompt and effective resolution to customer queries, concerns, and complaints, ensuring a positive experience.
- To provide accurate and relevant product information and support customers’ needs.
- To build and maintain customer trust by offering reliable, compliant, and transparent service at all touchpoints.
Compliance & Risk Management
- Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and
- Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work.
Business Analyst – The Skills You\’ll Need to Succeed:
- Experience in retail banking and/or business analysis (customer service, online banking and/ card industry experience is a plus)
- Familiarity with digital banking tools (e.g. Mobile apps, digital wallets)
- Strong understanding of core banking process (e.g. payment, compliance)
- Analytical mindset with problem solving skills
- Comfortable working with data analysis, proficient in Excel, knowledge of basic SQL or Power BI is an advantage
- Excellent communication skills, both verbal and written, foe engaging with customers and collaborating with stakeholders.
- Fluent in Cantonese and English.
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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Click for moreBanking jobs fromPeople First Banking in London, your Banking recruitment specialists.
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Banking Job - Cantonese speaking Business Analyst - London - rj employer: First People Recruitment
Contact Detail:
First People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Job - Cantonese speaking Business Analyst - London - rj
✨Tip Number 1
Make sure to brush up on your Cantonese and English language skills, as fluency in both is essential for this role. Practising with native speakers or engaging in language exchange can help you feel more confident during interviews.
✨Tip Number 2
Familiarise yourself with the latest trends in digital banking tools and core banking processes. Being knowledgeable about these areas will not only impress your interviewers but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 3
Prepare specific examples of how you've improved business processes or provided operational support in previous roles. This will showcase your analytical mindset and problem-solving skills, which are crucial for a Business Analyst.
✨Tip Number 4
Network with professionals in the banking sector, especially those who speak Cantonese. Engaging with others in the field can provide valuable insights and potentially lead to referrals that could enhance your chances of landing the job.
We think you need these skills to ace Banking Job - Cantonese speaking Business Analyst - London - rj
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in Cantonese and English, as well as your experience in business analysis and the banking sector. Use specific examples to demonstrate your skills in data analysis and operational support.
Craft a Strong Cover Letter: Write a cover letter that clearly outlines why you are a good fit for the role. Mention your relevant experience, your analytical mindset, and your ability to improve business processes. Be sure to express your enthusiasm for the position.
Highlight Relevant Skills: In your application, emphasise your proficiency in Excel and any familiarity with digital banking tools or SQL. These skills are crucial for the role and should be clearly stated in both your CV and cover letter.
Follow Application Instructions: Ensure you send your CV as a Word document as specified in the job description. Double-check that you have included all necessary information and that your application is free from errors before submitting it through our website.
How to prepare for a job interview at First People Recruitment
✨Showcase Your Language Skills
Since this role requires fluency in both Cantonese and English, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in both, so practice speaking clearly and confidently in both tongues.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in banking or business analysis. Be specific about your roles and responsibilities, especially those that involved operational support or data analysis. Use examples to illustrate how you've improved processes or contributed to team success.
✨Prepare for Technical Questions
Given the emphasis on Excel and data analysis, brush up on your technical skills. Be ready to answer questions about your proficiency with Excel, SQL, or Power BI. You may even be asked to solve a problem or analyse data during the interview, so practice these skills beforehand.
✨Demonstrate Your Customer Service Skills
As a Business Analyst, you'll need to engage with customers and stakeholders effectively. Prepare to discuss how you've handled customer queries or complaints in the past. Highlight your ability to maintain a positive experience and build trust with clients.
