IT 1st Line Support

IT 1st Line Support

Portsmouth Full-Time 21600 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide 1st line IT support and troubleshoot technical issues daily.
  • Company: Join a leading automation manufacturer shaping the future of technology.
  • Benefits: Enjoy standard hours, competitive salary, and a dynamic work environment.
  • Why this job: Be part of an innovative team making a real impact in automation.
  • Qualifications: No specific experience required; just a passion for tech and problem-solving.
  • Other info: Based in Portsmouth with a Monday to Friday work schedule.

The predicted salary is between 21600 - 30000 £ per year.

Does a 1st Line IT Support role working for a leading and state of the art automation manufacturer excite you? It certainly should! This is a rare opportunity to join a company who are making equipment for our future automation. If you wish to learn more then read on now!

Based in Portsmouth and working standard hours across Monday through to Friday only, they are paying up to £30,000.

IT 1st Line Support employer: First People Recruitment Limited

Join a forward-thinking automation manufacturer in Portsmouth, where you'll be part of a dynamic team dedicated to shaping the future of technology. With a strong emphasis on employee development, a supportive work culture, and competitive benefits, this role offers a fantastic opportunity for growth and learning in a thriving industry. Enjoy a healthy work-life balance with standard Monday to Friday hours, making it an ideal environment for those seeking meaningful and rewarding employment.
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Contact Detail:

First People Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT 1st Line Support

✨Tip Number 1

Familiarise yourself with the latest automation technologies and tools. Being knowledgeable about the specific equipment and software used in the industry will show your enthusiasm and readiness to contribute from day one.

✨Tip Number 2

Practice your troubleshooting skills. As a 1st Line IT Support professional, you'll need to quickly diagnose and resolve issues. Consider setting up a home lab or using virtual environments to simulate common problems you might encounter.

✨Tip Number 3

Network with current employees or professionals in the field. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 4

Prepare for common interview questions specific to IT support roles. Think about scenarios where you've successfully resolved technical issues or provided excellent customer service, as these examples will highlight your suitability for the position.

We think you need these skills to ace IT 1st Line Support

Customer Service Skills
Technical Troubleshooting
Knowledge of Operating Systems (Windows, macOS, Linux)
Networking Fundamentals
Active Directory Management
Remote Support Tools
Incident Management
Communication Skills
Problem-Solving Skills
Time Management
Basic Hardware Knowledge
Documentation Skills
Team Collaboration
Adaptability to New Technologies

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of the IT 1st Line Support position. Tailor your application to highlight relevant skills and experiences that match what the company is looking for.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your technical skills, previous support experience, and any relevant certifications. Use bullet points for clarity and focus on achievements that demonstrate your problem-solving abilities.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are interested in working in automation and how your background makes you a suitable candidate for the position.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in an IT support role.

How to prepare for a job interview at First People Recruitment Limited

✨Research the Company

Before your interview, take some time to learn about the automation manufacturer. Understand their products, values, and recent developments. This will not only show your interest but also help you tailor your answers to align with their goals.

✨Prepare for Common Questions

Expect questions related to IT support scenarios, such as troubleshooting common issues or handling customer queries. Practise your responses to these questions, focusing on your problem-solving skills and ability to communicate effectively.

✨Show Enthusiasm for Learning

Since this role is in a cutting-edge field, express your eagerness to learn and grow within the company. Highlight any relevant courses or certifications you've completed, and discuss how you plan to stay updated with industry trends.

✨Dress Appropriately

Even though the company may have a casual dress code, it's important to present yourself professionally for the interview. Opt for smart-casual attire that reflects your seriousness about the position while still being comfortable.

IT 1st Line Support
First People Recruitment Limited
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