Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead IT service management processes and ensure operational efficiency.
- Company: Dynamic telecommunications firm in the UK with a focus on innovation.
- Benefits: Competitive salary, standard UK benefits, and opportunities for professional growth.
- Why this job: Join a leading firm and make a significant impact in IT service management.
- Qualifications: Expertise in ITIL processes, AWS knowledge, and strong communication skills.
- Other info: Full-time role with a collaborative team environment.
The predicted salary is between 53300 - 69400 £ per year.
A telecommunications firm in the UK is seeking an ITSM Service Manager to oversee IT service management processes. This full-time role involves maintaining ITSM solutions, collaborating with stakeholders, and ensuring operational efficiency.
The ideal candidate will have expertise in ITIL processes, AWS knowledge, and strong communication skills.
The position offers a salary between £53,300 and £69,400 along with benefits in line with UK standards.
ITSM Service Manager (UK) - Incident & Change Lead in London employer: First Orion
Contact Detail:
First Orion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Service Manager (UK) - Incident & Change Lead in London
✨Tip Number 1
Network like a pro! Reach out to folks in the telecommunications sector, especially those who work with ITSM. A casual chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with ITIL processes and AWS. This will give you an edge during interviews and show that you mean business.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on articulating your experience in managing incidents and changes effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes put you ahead of the competition. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace ITSM Service Manager (UK) - Incident & Change Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ITIL processes and AWS knowledge. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the ITSM Service Manager role. Share your passion for IT service management and how you can contribute to our team.
Showcase Your Communication Skills: Strong communication is key in this role. In your application, give examples of how you've effectively collaborated with stakeholders in the past. We love seeing candidates who can articulate their thoughts clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at First Orion
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL processes before the interview. Be ready to discuss how you've applied these principles in past roles, especially in incident and change management. This will show that you not only understand the theory but can also implement it effectively.
✨Showcase Your AWS Knowledge
Since AWS knowledge is a key requirement, prepare to talk about your experience with AWS services. Think of specific examples where you've used AWS to enhance IT service management. This will demonstrate your technical expertise and how it aligns with the company's needs.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery. Remember, it's not just what you say, but how you say it!
✨Research the Company Culture
Take some time to understand the telecommunications firm’s culture and values. Tailor your responses to reflect how you would fit into their environment. This shows that you're not just interested in the role, but also in being part of their team.
