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- Tasks: Lead and coordinate building services operations, ensuring quality and timely delivery.
- Company: Reputable client in the building services sector with a focus on operational excellence.
- Benefits: Competitive salary, vehicle allowance, and opportunities for professional growth.
- Other info: Dynamic role with strong client interaction and career advancement potential.
- Why this job: Make a real impact in managing projects and enhancing service delivery.
- Qualifications: 5+ years in property maintenance/construction and relevant health & safety certifications.
The predicted salary is between 51515 - 51515 £ per year.
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Locations: Surrey, Berkshire & West London
Salary: £51,515.10 Per annum + Vehicle allowance
Overview: First Military Recruitment is working in partnership with our reputable client who are seeking a Field Operations Manager to join their team. The successful candidate will manage, direct and plan all works carried out by allocated resources across contracts, ensuring service delivery, quality, cost control, compliance, and timely completion of works. The role is responsible for operational delivery, financial performance, contractual compliance, HR matters, and Health & Safety.
Duties and Responsibilities:
- Manage, plan, organise and coordinate works orders within agreed timescales and budgets
- Ensure variations and additional costs are recovered and proper accounts are submitted in line with approved budgets
- Direct in-house operatives, agency staff, and subcontractors to maximise productivity, quality, and customer satisfaction
- Ensure efficient use of labour, plant, equipment, materials and transport resources
- Monitor KPIs, complaints, service delivery performance and implement improvement actions
- Administer incentive schemes and resolve queries relating to payments and discrepancies
- Ensure compliance with operational procedures and identify opportunities for continuous improvement
- Take responsibility for Health & Safety across all service delivery activities, ensuring risks are appropriately managed
- Utilise digital systems (e.g. Oneserve, Safety Culture) to support operational monitoring and reporting
- Present operational performance reports including KPIs, H&S, resource levels, WIP, and financial performance at weekly/monthly meetings
- Monitor contract and account performance and implement corrective action where required
- Provide quotations and priced variations for client approval
- Support preparation and submission of interim and final accounts
- Maintain strong client relationships and attend client meetings as required
- Manage recruitment, onboarding, attendance, sickness, performance and productivity, taking appropriate action where required
- Ensure compliance with all Health & Safety requirements including risk assessments, method statements, CDM compliance and PPE usage
Skills and Qualifications:
- City & Guilds / time-served tradesperson with minimum 5 years' site experience within property maintenance/construction OR CIOB Level 4 Diploma in Site Management
- CSCS Supervisor/Manager card SMSTS or equivalent H&S qualification
- Asbestos Awareness certificate
- IOSH Working Safely or equivalent
- Additional H&S qualifications (e.g. Working at Height, Manual Handling, First Aid)
- Full UK driving licence
Field Operations Manager (Building Services) in West Bromwich employer: First Military Recruitment
Contact Detail:
First Military Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Operations Manager (Building Services) in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Field Operations Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their operational processes and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your skills and experiences. Focus on how you’ve managed teams, ensured compliance, and delivered quality service in past roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you a leg up in the selection process.
We think you need these skills to ace Field Operations Manager (Building Services) in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Operations Manager role. Highlight your experience in managing teams, budgets, and compliance with health and safety regulations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in operational delivery and client management. We love a good story!
Showcase Relevant Qualifications: Don’t forget to mention your qualifications like City & Guilds or CIOB Level 4 Diploma. If you have any additional health and safety certifications, make sure they’re front and centre. We value safety as much as efficiency!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at First Military Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of a Field Operations Manager. Brush up on your knowledge of service delivery, compliance, and health & safety regulations. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to manage teams, coordinate projects, and handle budgets. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to operational challenges or client management. Think through how you would handle issues like budget overruns or team conflicts, and be ready to articulate your thought process.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the company's approach to continuous improvement or how they measure success in this role. This shows your interest and helps you gauge if the company is the right fit for you.