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- Tasks: Manage ocean freight shipments and ensure exceptional customer service.
- Company: Leading global logistics and freight forwarding business.
- Benefits: Competitive salary, twice-yearly bonus, health cash plan, and free parking.
- Why this job: Join a dynamic team and make an impact in global logistics.
- Qualifications: Knowledge of ocean freight and strong communication skills.
- Other info: Great training opportunities and a respectful working environment.
The predicted salary is between 30000 - 35000 £ per year.
2 days ago Be among the first 25 applicants
Base pay range
KM122: Ocean Export Operator
Location: Marston Green, Birmingham
Salary: £30,000 – £35,000 + twice-yearly bonus
Overview:
First Military Recruitment is working in partnership with our reputable client, a leading global logistics and freight forwarding business. They specialise in air, ocean and road freight forwarding, supply chain management, and tailored logistics solutions for industries including retail, manufacturing and chemicals.
They are seeking an Ocean Export Operator to join their dedicated Ocean Freight team. The successful candidate will be responsible for managing and coordinating the smooth movement of goods by sea on behalf of clients, ensuring compliance, efficiency, and exceptional customer service.
Duties and Responsibilities
- Develop and build strong relationships with customers, delivering a high standard of customer service.
- Ensure all ocean freight shipments are moved on time with the correct documentation.
- Arrange haulage and bookings with shipping lines.
- Check and process invoices, ensuring accuracy prior to dispatch.
- Ensure all relevant shipping documents are on hand as required.
- Respond to customer and supplier queries quickly and effectively.
- Liaise clearly with overseas agents, suppliers, and customers.
- Use customer ERP and SAP systems as required.
- Take ownership of personal training and development to continuously improve skills.
Skills, Experience and Qualifications
- Industry and operational knowledge of ocean freight.
- Strong attention to detail with an understanding of the commercial impact.
- Ability to work under pressure to meet strict deadlines.
- Strong numerical and commercial awareness.
- Excellent communication skills, both written and verbal.
- Proactive, organised, and able to manage time effectively.
- Flexible, self-motivated, and a strong team player.
In return our client offers
- Competitive salary with twice-yearly bonus.
- Benefits, discounts and wellness platform.
- Health cash plan.
- Octopus Electric Vehicle car scheme.
- Free parking.
- Respectful working environment.
- Excellent opportunities for training and development.
Seniority level
- Seniority level: Not Applicable
Employment type
- Full-time
Job function
- Distribution and Supply Chain
Industries
- Freight and Package Transportation and Transportation, Logistics, Supply Chain and Storage
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Ocean Export Operator employer: First Military Recruitment
Contact Detail:
First Military Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Export Operator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and freight forwarding industry. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their services, especially in ocean freight, and be ready to discuss how your skills can contribute to their success. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As an Ocean Export Operator, you'll need to liaise with customers and suppliers. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle queries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Ocean Export Operator role!
We think you need these skills to ace Ocean Export Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ocean Export Operator role. Highlight your experience in ocean freight and logistics, and don’t forget to showcase your attention to detail and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that relate to managing shipments and liaising with customers.
Showcase Your Skills: In your application, emphasise your strong communication skills and ability to work under pressure. We love candidates who can demonstrate their numerical and commercial awareness, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at First Military Recruitment
✨Know Your Ocean Freight Basics
Before the interview, brush up on your knowledge of ocean freight operations. Understand key terms and processes, as well as the specific duties of an Ocean Export Operator. This will show your potential employer that you're serious about the role and have a genuine interest in the industry.
✨Demonstrate Customer Service Skills
Since this role involves building strong relationships with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to meet a client's needs, and how you handled any challenges that arose.
✨Showcase Your Attention to Detail
The job requires a strong attention to detail, especially when it comes to documentation and invoicing. During the interview, highlight instances where your meticulous nature helped prevent errors or improved efficiency. This will reassure the interviewer that you can handle the responsibilities of the position.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the company's approach to training and development, or how they measure success in the Ocean Freight team. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
