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For Companies At a Glance
- Tasks: Manage and coordinate ocean freight shipments, ensuring compliance and exceptional customer service.
- Company: Join a leading global logistics and freight forwarding business with a strong reputation.
- Benefits: Competitive salary, twice-yearly bonus, health cash plan, and free parking.
- Other info: Great opportunities for training and personal development in a respectful environment.
- Why this job: Be part of a dynamic team making a real impact in global logistics.
- Qualifications: Knowledge of ocean freight, strong attention to detail, and excellent communication skills.
The predicted salary is between 25000 - 29000 £ per year.
Job Description
KM122: Ocean Export OperatorLocation: Marston Green, BirminghamSalary: £30,000 – £35,000 + twice-yearly bonusOverview:First Military Recruitment is working in partnership with our reputable client, a leading global logistics and freight forwarding business. They specialise in air, ocean and road freight forwarding, supply chain management, and tailored logistics solutions for industries including retail, manufacturing and chemicals.They are seeking an Ocean Export Operator to join their dedicated Ocean Freight team. The successful candidate will be responsible for managing and coordinating the smooth movement of goods by sea on behalf of clients, ensuring compliance, efficiency, and exceptional customer service.Duties and Responsibilities:
- Develop and build strong relationships with customers, delivering a high standard of customer service.
- Ensure all ocean freight shipments are moved on time with the correct documentation.
- Arrange haulage and bookings with shipping lines.
- Check and process invoices, ensuring accuracy prior to dispatch.
- Ensure all relevant shipping documents are on hand as required.
- Respond to customer and supplier queries quickly and effectively.
- Liaise clearly with overseas agents, suppliers, and customers.
- Use customer ERP and SAP systems as required.
- Take ownership of personal training and development to continuously improve skills.
Skills, Experience and Qualifications:
- Industry and operational knowledge of ocean freight.
- Strong attention to detail with an understanding of the commercial impact.
- Ability to work under pressure to meet strict deadlines.
- Strong numerical and commercial awareness.
- Excellent communication skills, both written and verbal.
- Confident IT skills (MS Office, Windows); CargoWise experience desirable.
- Proactive, organised, and able to manage time effectively.
- Flexible, self-motivated, and a strong team player.
In return our client offers:
- Competitive salary with twice-yearly bonus.
- Benefits, discounts and wellness platform.
- Health cash plan.
- Octopus Electric Vehicle car scheme.
- Free parking.
- Respectful working environment.
- Excellent opportunities for training and development.
Ocean Export Operator employer: First Military Recruitment
Contact Detail:
First Military Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Export Operator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and freight forwarding industry on LinkedIn. Join relevant groups and engage in discussions to get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations, especially in ocean freight, so you can show off your knowledge and passion during the chat.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written communication, consider doing mock interviews with friends or using online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Ocean Export Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ocean Export Operator role. Highlight your experience in ocean freight and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background makes you a perfect fit for the role. We love seeing enthusiasm and personality!
Showcase Your Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at First Military Recruitment
✨Know Your Ocean Freight Basics
Before the interview, brush up on your knowledge of ocean freight operations. Understand key terms and processes, as well as the specific duties mentioned in the job description. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Demonstrate Customer Service Skills
Since the role involves building strong relationships with customers, prepare examples from your past experiences where you delivered exceptional customer service. Be ready to discuss how you handled difficult situations and ensured client satisfaction.
✨Showcase Your Attention to Detail
The job requires a strong attention to detail, especially when it comes to documentation and invoicing. Bring examples of how you've successfully managed details in previous roles, and be prepared to explain your process for ensuring accuracy.
✨Familiarise Yourself with Relevant Software
If you have experience with ERP systems or CargoWise, make sure to mention it during the interview. If not, do a bit of research on these systems so you can speak confidently about your IT skills and willingness to learn new software.