First Military Recruitment are currently seeking Service Manager on behalf of one of our clients.
The successful applicant will have excellent communication skills at all levels and Management experience in the service industry.
Our client strongly encourages applications from ex-military personnel however, all candidates will be considered.
Duties and Responsibilities:
- Identify training requirements/Recommendations
- Inspection & accuracy of Job Sheet
- Responsible for 24hr callout facility
- Oversee Engineers activity
- To ensure LTR/STR fleet are maintained within budget for both labour and parts
- Liaise with Parts Department to ensure that parts are obtained within acceptable timescales and that parts authorisation procedure is adhered to.
- Ensure that Job Sheets are completed to company standards and that times/information is accurate
- Ensure that Timesheet & Job-sheet Audit Procedure is strictly adhered to
- Ensure that all Daily, Weekly & Monthly reports are completed on a timely basis
Skills and Qualifications:
- Management of skilled mobile resources
- Management of multi-tasked teams
- Colleague leadership and development
- Promotes a strong customer culture by setting customer orientated performance objectives.
- Ability to see things from a customer perspective and to identify, meet and exceed customer expectations, whether internal or external
- Identifies customer needs beyond those expressly stated.
Service Manager (MHE) Northampton, Northamptonshire, England
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Service Manager (Mhe) in Northampton employer: First Military Recruitment
Join a dynamic engineering team in Norwich as a Skilled Mechanic, where your expertise will be valued and rewarded with competitive pay, including weekend and unsociable hours premiums. Our company fosters a supportive work culture that prioritises employee growth through technical training and career progression opportunities, making it an ideal environment for skilled mechanics looking to advance their careers while working on a modern fleet of vehicles.
Contact Details:
First Military Recruitment Recruitment Team
