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- Tasks: Enhance customer satisfaction through direct interaction and managing service bookings.
- Company: Reputable recruitment agency focused on customer care in the automotive sector.
- Benefits: Flexible working hours, training support, and competitive salary between £27,000 to £37,000.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and relevant technical experience required.
- Other info: Permanent position with opportunities for growth and development.
The predicted salary is between 27000 - 37000 £ per year.
A reputable recruitment agency is seeking a Service Advisor in Lancaster to enhance customer satisfaction in the workshop. The role involves direct customer interaction, managing service bookings, and upselling automotive services.
Ideal candidates will possess strong communication skills, an aptitude for customer care, and relevant technical experience.
This permanent position offers a salary ranging from £27,000 to £37,000 per annum, with various employee benefits including flexible working hours and training support.
Automotive Service Advisor – Customer Care & Admin in Lancaster employer: First Military Recruitment
Contact Detail:
First Military Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor – Customer Care & Admin in Lancaster
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and customer care approach. This will help us tailor our answers and show genuine interest in the role.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to interact with customers daily. We can role-play common scenarios to boost our confidence and ensure we handle questions smoothly.
✨Tip Number 3
Prepare some questions for the interviewer. Asking about their customer satisfaction strategies or training support shows that we’re keen on growth and care about the role. Plus, it makes us stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Automotive Service Advisor – Customer Care & Admin in Lancaster
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about customer interaction, make sure your written application highlights your strong communication skills. Use clear and friendly language to demonstrate how you can connect with customers and enhance their experience.
Tailor Your Experience: We want to see how your technical experience relates to the automotive industry. Be specific about your past roles and how they’ve prepared you for this Service Advisor position. Don’t just list your jobs; explain how they’ve shaped your customer care abilities.
Be Enthusiastic About Customer Care: Let your passion for customer satisfaction shine through in your application. Share examples of how you've gone above and beyond for customers in the past. This will show us that you’re not just looking for a job, but that you genuinely care about helping people.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at First Military Recruitment
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Familiarise yourself with common services and repairs, as well as any specific offerings from the company. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Practice Your People Skills
Since this role is all about customer interaction, practice your communication skills. Role-play with a friend or family member to simulate customer scenarios. Focus on how to handle inquiries, complaints, and upselling services effectively. This will help you demonstrate your aptitude for customer care during the interview.
✨Show Enthusiasm for Customer Satisfaction
Employers love candidates who are passionate about enhancing customer experiences. Prepare examples of how you've gone above and beyond for customers in the past. This will illustrate your commitment to customer satisfaction and make you stand out as a candidate.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the role. Inquire about their approach to customer service or how they measure customer satisfaction. This shows that you're engaged and serious about contributing to their team.
