Key Account Coordinator

Key Account Coordinator

Marston Full-Time 28000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support global distribution and manage key accounts in ocean freight.
  • Company: Join a leading global freight forwarding and logistics provider.
  • Benefits: Enjoy a competitive salary, bonuses, wellness perks, and free parking.
  • Why this job: Make an impact in a dynamic industry with excellent training opportunities.
  • Qualifications: Experience in ocean freight and strong communication skills required.
  • Other info: Casual dress Fridays and a respectful working environment await you.

The predicted salary is between 28000 - 42000 Β£ per year.

This range is provided by First Military Recruitment. Your actual pay will be based on your skills and experience β€” talk with your recruiter to learn more.

Base pay range

KM122: Ocean Export Operator
Location: Marston Green, Birmingham
Salary: Β£35,000 + twice-yearly bonus
Overview: First Military Recruitment is working in partnership with our reputable client, a global freight forwarding and logistics provider. Known for its innovation, advanced technology, and industry expertise, Metro supports clients across retail, manufacturing, and chemicals with air, ocean and road freight, as well as supply chain solutions.

They are now looking for a proactive individual with strong ocean freight experience to join their Key Account team. In this role, you will support the management and growth of one of their largest customers, working closely with carriers, operations, and customers to ensure smooth operations and account development.

Duties and Responsibilities:

  • Support global distribution through strategic pricing planning.
  • Build and enhance carrier and trade portfolios.
  • Assist with RFQs (Request for Quotations) and pricing updates.
  • Support spot quoting and follow-up.
  • Provide input for carrier business reviews.
  • Coordinate with operations on booking escalations and issue resolution.
  • Prepare for customer business review meetings.
  • Perform additional account-related tasks as required.

Skills, Experience and Qualifications:

  • Strong background in ocean freight (knowledge of FCL, LCL, Roll-On/Roll-Off and Out-of-Gauge desirable).
  • Good knowledge of the ocean carrier landscape.
  • Solid understanding of global ocean market and trade lanes.
  • Strong communication and organisational skills.
  • Excellent attention to detail with the ability to work with urgency.

In return our client offers:

  • Competitive salary with twice-yearly bonus.
  • Benefits, discounts and wellness platform.
  • Health cash plan.
  • Octopus Electric Vehicle car scheme.
  • Free parking.
  • Casual dress Fridays.
  • Respectful working environment.
  • Excellent opportunities for training and development.

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Key Account Coordinator employer: First Military Recruitment

Metro, a leading global freight forwarding and logistics provider based in Marston Green, Birmingham, is an exceptional employer that prioritises innovation and employee growth. With a competitive salary, twice-yearly bonuses, and a range of benefits including a health cash plan and wellness platform, employees thrive in a respectful and casual work environment that fosters professional development and collaboration.
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Contact Detail:

First Military Recruitment Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Key Account Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its competitors. Understand their services and how they operate in the ocean freight space. This will help you stand out and show that you're genuinely interested in the role.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to your experience in ocean freight. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Key Account Coordinator

Ocean Freight Experience
Knowledge of FCL
Knowledge of LCL
Knowledge of Roll-On/Roll-Off
Knowledge of Out-of-Gauge
Understanding of Global Ocean Market
Understanding of Trade Lanes
Strong Communication Skills
Organisational Skills
Attention to Detail
Ability to Work with Urgency
Strategic Pricing Planning
RFQ Management
Issue Resolution

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Key Account Coordinator role. Highlight your ocean freight experience and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Keep it engaging and personal – we love a bit of personality!

Showcase Your Skills: In your application, don’t forget to showcase your strong communication and organisational skills. Give examples of how you've used these in past roles, especially in relation to managing accounts or working with carriers.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at First Military Recruitment

✨Know Your Ocean Freight Inside Out

Make sure you brush up on your ocean freight knowledge, especially FCL, LCL, and the carrier landscape. Being able to discuss these topics confidently will show that you're not just familiar with the basics but have a solid grasp of the industry.

✨Prepare for Scenario Questions

Expect questions about how you would handle specific situations, like pricing updates or booking escalations. Think of examples from your past experience where you've successfully navigated similar challenges, as this will demonstrate your problem-solving skills.

✨Show Off Your Communication Skills

Since this role involves working closely with carriers and customers, be ready to showcase your communication abilities. Practice articulating your thoughts clearly and concisely, and consider how you can convey complex information in an easy-to-understand way.

✨Ask Insightful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the company's approach to account management or how they measure success in the Key Account team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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