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For Companies First Military Recruitment are currently seeking a HIU Service Engineer on behalf of one of our clients. As a HIU Service Engineer, you will be required to service and repair various types of HIUs. This includes the commissioning of heating circuits, setting up Domestic Hot Water for resident use, application of efficiency settings and the ability to carry out first time repairs. Applications from ex-military personnel are encouraged but all applications will be given due consideration.
Duties and Responsibilities:
- Ensuring all Quality Management and Compliance Documentation for HIU Servicing and reactive repair activities is correct and complete for each site.
- Proactively drive Legislative and Contractual Compliance, profitability, and customer satisfaction within the customer portfolio.
- Provide technical assistance to clients, and work colleagues whilst fulfilling and meeting both Quality Standards and HSE Objectives.
- Proactively manage customer HSE objectives and Quality Standards and ensure the adoption of Safe Working Practices during the works within Residential Properties.
- Make effective recommendations for continuous improvement.
- Produce a high standard of work and provide detailed job reports.
- Support and assist your colleagues where necessary.
- Servicing and repairs to Hydraulic Interface Units by carrying out a first time fix.
- Stock control to ensure you have the required levels of components to carry out a first time repair.
- React to Hydraulic Interface Unit repair works to investigate the cause of breakdown and where possible, service the HIU and carry out efficiency settings to heating and hot water circuits.
- React to client requests outside of the working hours by accepting requests and attending to residential breakdowns to the service level agreement during your period of being on call.
- Updating the client only via your job report and provide limited information to the resident so updates can be provided to the residents by the client.
- Provide training and advice to new employees and support their development.
Skills and Qualifications:
- Full UK Driving Licence.
- Served a recognised apprenticeship and/or be qualified to City & Guilds / NVQ level 2 in Plumbing/HVAC with Electrical qualifications and registered to the appropriate body as required for the role.
- Servicing and fault diagnosing on Hydraulic Interface Units.
- Electrical qualification to the latest Edition of BS 7671 that includes modifying current electrical controls.
- Willingness to study for relevant Industry qualifications is essential.
- Good customer service skills.
- Hot Water Systems or valid unvented hot water certification.
Benefits:
- Competitive salary (depending upon experience) + out of hours reactive calls.
- The working week will be 37 hours.
- Company van.
- Company Pension Scheme.
- Sickness insurance.
- Death in Service.
- 24 Days not including bank holidays.
HIU Service Engineer in Ilford employer: First Military Recruitment
Contact Detail:
First Military Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HIU Service Engineer in Ilford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online forums. You never know who might have a lead on that perfect HIU Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical knowledge during interviews or networking chats. Talk about your experience with servicing and repairing HIUs, and how you ensure compliance and quality standards.
✨Tip Number 3
Be proactive! If you see a job listing that fits, don’t just apply through the usual channels. Use our website to submit your application and follow up with a friendly email to express your enthusiasm for the role.
✨Tip Number 4
Prepare for the unexpected! Be ready to discuss how you handle emergency situations, especially when it comes to client requests outside of working hours. Highlight your problem-solving skills and commitment to customer satisfaction.
We think you need these skills to ace HIU Service Engineer in Ilford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with HIUs and any relevant qualifications. We want to see how your skills match the job description, so don’t be shy about showcasing your plumbing and HVAC expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the HIU Service Engineer role. Share specific examples of your past work and how it relates to the duties listed in the job description.
Show Off Your Customer Service Skills: Since this role involves interacting with clients, make sure to mention any customer service experience you have. We love candidates who can communicate effectively and keep customers happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at First Military Recruitment
✨Know Your HIUs Inside Out
Make sure you brush up on your knowledge of Hydraulic Interface Units. Understand the common issues, servicing techniques, and efficiency settings. Being able to discuss specific examples from your experience will show that you're not just familiar with the theory but can apply it practically.
✨Show Off Your Compliance Knowledge
Since the role involves ensuring Quality Management and Compliance, be prepared to talk about relevant regulations and standards. Familiarise yourself with HSE objectives and how you've adhered to them in past roles. This will demonstrate your commitment to safety and quality.
✨Customer Service is Key
Highlight your customer service skills during the interview. Be ready to share examples of how you've handled client requests or complaints in the past. Showing that you can maintain professionalism and satisfaction even under pressure will set you apart.
✨Be Ready for Technical Questions
Expect some technical questions related to plumbing, HVAC, and electrical systems. Brush up on your knowledge of BS 7671 and any relevant certifications. If you can confidently answer these questions, it will show that you're well-prepared and knowledgeable about the field.
