Field Service Engineer

Field Service Engineer

Salisbury Full-Time 29200 - 40800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain and repair automated storage systems while ensuring customer satisfaction.
  • Company: Join a reputable company that values professionalism and quality service.
  • Benefits: Enjoy a competitive salary, overtime pay, a company van, and additional perks.
  • Why this job: Be part of a dynamic team, make an impact, and develop your engineering skills.
  • Qualifications: Must have a Level 3 Electrical Qualification and strong engineering background.
  • Other info: Open to all candidates, with a preference for ex-military personnel.

The predicted salary is between 29200 - 40800 £ per year.

Overview

:

First Military Recruitment are currently seeking a Field Service Engineer on behalf of one of our clients.

The successful candidate will be responsible for carrying out routine maintenance, servicing, and repairs to a wide range of automated storage and retrieval systems. The role requires professionalism, attention to detail, and a strong customer focus, ensuring that all work is completed to the highest standards and customer satisfaction is maintained at all times.

Our client strongly encourages applications from ex-military personnel; however, all candidates will be considered.

Duties and Responsibilities:

  • Servicing, maintenance, and repair of automated storage and retrieval systems.
  • Diagnosing faults and implementing effective solutions.
  • Performing routine inspections and preventative maintenance.
  • Maintaining accurate service records and completing relevant documentation.
  • Liaising with customers to understand their needs and provide professional advice.
  • Ensuring all health and safety procedures are adhered to.
  • Ordering and managing spare parts requirements.
  • Representing the company in a professional manner, acting as a brand ambassador at all times.
  • Supporting colleagues and providing assistance on larger installation and service projects where required.
  • Skills and Qualifications:

  • Level 3 Electrical Qualification (essential).
  • Strong mechanical and/or electrical engineering background.
  • Previous experience with automated systems, material handling equipment, or similar machinery is highly desirable.
  • Excellent diagnostic and problem-solving skills.
  • Strong communication skills – both written and verbal.
  • Ability to work independently and as part of a wider team.
  • Customer-focused with a proactive and professional approach.
  • Full UK driving licence.
  • Location: Salisbury

    Salary: £36,500 + Overtime + Company Van + Benefits

    Field Service Engineer employer: First Military Recruitment

    As a Field Service Engineer in Salisbury, you will join a dynamic team that values professionalism and customer satisfaction. Our company offers competitive salaries, overtime opportunities, and a company van, alongside a supportive work culture that encourages growth and development. We pride ourselves on fostering an inclusive environment, particularly welcoming ex-military personnel, and providing our employees with the tools and training necessary to excel in their roles.
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    Contact Detail:

    First Military Recruitment Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Field Service Engineer

    ✨Tip Number 1

    Familiarise yourself with the latest technologies in automated storage and retrieval systems. Being knowledgeable about current trends and innovations will not only impress your potential employer but also show your commitment to staying updated in the field.

    ✨Tip Number 2

    Network with professionals in the industry, especially those who have experience as Field Service Engineers. Attend relevant workshops or seminars where you can meet people who might provide insights or even referrals for job openings.

    ✨Tip Number 3

    Prepare for technical interviews by practising common diagnostic scenarios related to automated systems. Being able to demonstrate your problem-solving skills in real-time will set you apart from other candidates.

    ✨Tip Number 4

    Showcase your customer service skills during the interview process. Since the role requires strong communication and a customer-focused approach, be ready to share examples of how you've successfully managed client relationships in the past.

    We think you need these skills to ace Field Service Engineer

    Level 3 Electrical Qualification
    Mechanical Engineering Skills
    Electrical Engineering Skills
    Experience with Automated Systems
    Material Handling Equipment Knowledge
    Diagnostic Skills
    Problem-Solving Skills
    Attention to Detail
    Customer Service Skills
    Communication Skills
    Ability to Work Independently
    Team Collaboration Skills
    Health and Safety Compliance
    Time Management Skills
    Full UK Driving Licence

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Service Engineer role. Emphasise your electrical qualifications, mechanical background, and any previous work with automated systems.

    Craft a Strong Cover Letter: Write a cover letter that showcases your customer-focused approach and problem-solving skills. Mention specific examples of how you've successfully diagnosed and repaired equipment in the past.

    Highlight Relevant Qualifications: Clearly state your Level 3 Electrical Qualification and any other certifications that are pertinent to the role. This will help demonstrate your technical expertise to the hiring company.

    Showcase Communication Skills: Since strong communication is key for this position, provide examples in your application of how you've effectively liaised with customers or worked as part of a team to achieve successful outcomes.

    How to prepare for a job interview at First Military Recruitment

    ✨Showcase Your Technical Skills

    Make sure to highlight your Level 3 Electrical Qualification and any relevant experience with automated systems. Be prepared to discuss specific projects or challenges you've faced in the past, demonstrating your problem-solving abilities.

    ✨Emphasise Customer Focus

    Since the role requires a strong customer focus, be ready to share examples of how you've successfully liaised with clients in previous positions. Discuss how you ensured customer satisfaction and addressed their needs effectively.

    ✨Demonstrate Attention to Detail

    The job involves maintaining accurate service records and adhering to health and safety procedures. Prepare to explain how you ensure precision in your work and how this has positively impacted your previous roles.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your diagnostic skills and ability to implement solutions. Think of scenarios where you've had to troubleshoot issues with machinery or systems, and be ready to walk the interviewer through your thought process.

    Field Service Engineer
    First Military Recruitment
    Location: Salisbury
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