At a Glance
- Tasks: Process after-sales orders and manage shipments with precision.
- Company: Dynamic engineering and manufacturing firm in Bristol.
- Benefits: Competitive salary, generous leave, and overtime opportunities.
- Why this job: Join a friendly team and gain valuable experience in after-sales support.
- Qualifications: Strong organisational skills and customer service experience required.
- Other info: Enjoy a supportive environment with training and career growth.
The predicted salary is between 27500 - 38500 £ per year.
Job Ref: AL901
Consultant: Alex Lyons
Sector: Engineering, Manufacturing
Salary: £27,500 per year
Location: Bristol, England
Duties & Responsibilities:
- Process daily after‑sales orders and accurately input data into internal systems.
- Pick, pack and check maintenance parts and spares for dispatch.
- Assist with loading and unloading equipment, including items from trailers.
- Measure, book and prepare shipments, including palletising, wrapping, strapping and labelling goods.
- Arrange courier or freight collections and dispatch parcels, including export shipments where required.
- Produce accurate invoicing and maintain correct supporting documentation.
- Work both independently and alongside production and office teams to meet customer deadlines.
- Support occasional small assembly tasks as required.
Skills & Experience:
- Strong organisational skills with an unflappable and proactive work ethic.
- Experience in customer service or after‑sales support.
- Confident using IT systems with the ability to learn in‑house software.
- Accurate picking, packing and stock‑handling skills.
- Good literacy and numeracy (GCSE grade C / 4 or equivalent).
- Ability to operate pallet trucks safely; forklift licence is an advantage.
- Professional and polite telephone manner.
- Experience with shipping, couriers or export processes is desirable.
- Ability to work well both independently and within a team.
- Physically fit and comfortable in both office and factory environments.
Benefits:
- Full‑time hours: Monday–Friday, 8.30am–5pm (37.5 hours per week).
- Two paid daily tea breaks.
- 24 days annual leave plus bank holidays (32 days total).
- Overtime opportunities at time‑and‑a‑half (subject to business needs).
- Training provided in product knowledge and in‑house systems.
- Friendly and dynamic working environment.
After-Sales Officer in Bristol employer: First Military Recruitment
Contact Detail:
First Military Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After-Sales Officer in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the engineering and manufacturing sectors, especially those who work in after-sales. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to after-sales support. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Show off your skills! If you have experience with IT systems or stock handling, be ready to discuss specific examples. We want to hear how you've tackled challenges in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace After-Sales Officer in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in after-sales support and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the After-Sales Officer role. Be sure to mention your organisational skills and any experience with shipping or export processes.
Show Off Your IT Skills: Since we’re looking for someone confident with IT systems, make sure to mention any software you’ve used in the past. If you’ve got experience with data input or stock handling, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at First Military Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the duties and responsibilities of an After-Sales Officer. Familiarise yourself with the processes of order handling, shipping, and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since strong organisational skills are key for this position, prepare examples from your past experiences where you've demonstrated these abilities. Whether it's managing multiple tasks or ensuring accurate data entry, having specific anecdotes ready will impress the interviewer.
✨Brush Up on IT Skills
As the job requires confident use of IT systems, take some time to review any relevant software or tools you might encounter. If you have experience with similar systems, be ready to discuss how you adapted to them and what you learned. This shows your ability to learn quickly and adapt to new technologies.
✨Prepare for Teamwork Questions
This role involves working both independently and as part of a team. Think about times when you've successfully collaborated with others or taken initiative on your own. Be prepared to share these experiences, highlighting your ability to balance both aspects effectively.