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For Companies At a Glance
- Tasks: Engage with potential customers and schedule appointments for our sales team.
- Company: Join a dynamic team at a leading recruitment agency.
- Benefits: Competitive salary, supportive environment, and opportunities for growth.
- Why this job: Kickstart your career in sales and make meaningful connections.
- Qualifications: Strong communication skills and a results-driven attitude.
- Other info: Perfect for those looking to develop their professional skills in a vibrant setting.
The predicted salary is between 25000 - 27000 £ per year.
First Military Recruitment are currently seeking a Telemarketing Executive on behalf of one of our clients. In this role, you will act as the first point of contact for potential customers interested in Crown Products, identifying their requirements and arranging further conversations with our specialist Sales Representatives.
Duties and Responsibilities
- Follow up on leads via telephone, email, and live chat, including new, existing, and returning customers.
- Schedule appointments for field sales representatives and maintain regular customer contact, providing support and following up on enquiries.
- Grow and maintain the CRM system, ensuring all customer interactions are logged accurately.
- Conduct targeted telephone campaigns to promote new products, updates, and features.
- Utilise LinkedIn and other professional networking platforms to research and engage potential leads through personalised outreach.
- Conduct proactive cold calling within assigned territories to generate new business opportunities and qualify leads.
- Work collaboratively with the sales team to achieve company targets and maintain high levels of customer satisfaction.
Skills and Qualifications
- Excellent telephone manner and communication skills.
- Strong administrative and organisational abilities, with attention to detail.
- Confident using Microsoft Office (Word, Excel, Outlook) and comfortable learning CRM systems.
- Results-driven with a professional, friendly, and engaging approach.
Location: Perry Barr
Salary: £25,000 – £27,000
Telemarketing Executive in Birmingham employer: First Military Recruitment
Contact Detail:
First Military Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketing Executive in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your phone skills! Since you'll be on the phone a lot, try role-playing with a friend or family member. This will help you sound confident and friendly when you're reaching out to potential customers.
✨Tip Number 3
Don’t underestimate the power of LinkedIn! Use it to connect with industry professionals and engage with potential leads. A personalised message can go a long way in making a great first impression.
✨Tip Number 4
Keep track of your interactions! Use a simple spreadsheet or a note-taking app to log your calls and follow-ups. This will help you stay organised and ensure you don’t miss any opportunities to connect with customers.
We think you need these skills to ace Telemarketing Executive in Birmingham
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be the first point of contact for potential customers, make sure your written application reflects your excellent communication skills. Use clear and engaging language to demonstrate how you can connect with customers effectively.
Tailor Your Application: Take a moment to customise your application for the Telemarketing Executive role. Highlight your relevant experience in telemarketing or customer service, and mention any specific achievements that align with the duties outlined in the job description.
Be Detail-Oriented: Attention to detail is key in this role, so ensure your application is free from typos and errors. Double-check your CV and cover letter for accuracy, and make sure all your information is up-to-date and relevant.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at First Military Recruitment
✨Know Your Product
Before the interview, make sure you have a solid understanding of Crown Products. Research their offerings and think about how you can effectively communicate their benefits to potential customers. This will show your enthusiasm and readiness to engage with leads.
✨Practice Your Pitch
Since you'll be making calls and scheduling appointments, practice your telephone manner. Role-play with a friend or family member to refine your communication skills. Focus on being friendly yet professional, as this is key in telemarketing.
✨Familiarise Yourself with CRM Systems
Brush up on your knowledge of CRM systems and Microsoft Office tools. If you’re not already familiar with them, consider watching some tutorials online. Being comfortable with these tools will demonstrate your organisational abilities and readiness to log customer interactions accurately.
✨Show Your Results-Driven Mindset
Prepare examples from your past experiences where you successfully generated leads or achieved targets. Highlighting your results-driven approach will resonate well with the interviewers, as they are looking for someone who can contribute to their sales goals.
