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- Tasks: Lead and motivate staff while ensuring smooth branch operations.
- Company: Join a rapidly expanding retail business with great career prospects.
- Benefits: Competitive salary plus sales bonuses, with opportunities for growth.
- Why this job: Make a real impact in a dynamic retail environment and develop your leadership skills.
- Qualifications: Friendly personality and ability to work well under pressure.
- Other info: Exciting opportunity for personal development and career advancement.
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Location: Swindon
Salary: £25,657 Per Annum + Percentage of Stores Sales (£27,500 - £29,000 OTE)
Working Hours: 39 hours per week, 5 days out of 6 (3 out of 4 Saturdays per month)
First Military Recruitment are currently recruiting for a Trainee Assistant Branch Manager on behalf of our clients based in Swindon. This is an excellent and exciting opportunity to join a rapidly expanding retail business with an excellent opportunity of career advancement.
Duties and Responsibilities:
- Ensure branch is opened and closed on time. Record absence in the correct manner.
- Support the Manager with leading the direction and motivation of staff being aware of issues and proposing solutions to improve.
- Support the Manager to ensure business development phone calls are conducted and logged using CRM.
- Support the Manager to ensure new customers (prospects) are acquired and taken through prospect process using CRM.
- Ensure thorough understanding and contribution to monthly Balanced Scorecard.
- Respond promptly to any out of hours call outs, managing holiday & store closures appropriately.
- Ensure strong working procedures are followed within store to ensure branch runs efficiently – eg. filing to be completed at the end of the day/ action plan created.
- Perform first line response (eg. challenge and report if necessary) to disciplinary or performance issues and monitor and engage to tackle issues at early stages.
- Support the Manager in development of staff skills including product and sales training. Identify areas for improvement and lead their personal development using all resources available.
- Ensure all customers are greeted on arrival and approached at an appropriate moment to identify their needs and solutions are suggested enthusiastically.
- Support the Manager to ensure staff deliver company's vision for the store and customer experience.
- Ensure all staff actively participate in company promotions.
- Support the manager in preparation and execution of yearly stock take.
- Ensure PPI is conducted and discrepancies are thoroughly investigated.
- Attend and actively contribute to Assistant Managers’ meetings throughout the year.
- Ensure both current and redundant paperwork is filed and stored safely and logically so that documents can be readily retrieved (complying with PCI DSS obligations).
- Ensure staff maintain a satisfactory level of appearance and personal hygiene.
- Implement Company Health and Safety policy and ensure continued compliance.
- Ensure all safe working practices are followed and all checks are completed thoroughly and promptly.
- Support the Manager in ensuring the swift and well merchandised roll out of new product into store.
- Be able to lead product demonstrations or training when required.
- Be able to undertake weekly buildings inspections & report defects promptly.
- Manage contractors when on site, ensuring compliance with any health and safety procedures.
Skills and Qualifications:
- Ability to maintain productive working relationships with colleagues, suppliers and customers.
- Ability to remain calm and focused when under pressure.
- Using your own initiative (recommending various products, cross-selling etc.)
- A friendly and outgoing personality.
- Experience of dealing with both retail and trade customers advantageous but not necessarily required.
Trainee Assistant Branch Manager in Swindon employer: First Military Recruitment Ltd
Contact Detail:
First Military Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Assistant Branch Manager in Swindon
✨Tip Number 1
Get your CV and application in ASAP! With loads of candidates vying for the Trainee Assistant Branch Manager role, being quick can really set you apart. We recommend applying through our website to make sure your application gets noticed.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Knowing what they stand for will help you show how you can contribute to their vision. We suggest practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
Show off your personality during the interview! The role requires a friendly and outgoing attitude, so let that shine through. We believe that being yourself can make a lasting impression on the hiring manager.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to express your appreciation for the opportunity and reiterate your interest in the position. We think this small gesture can really help you stand out from the crowd!
We think you need these skills to ace Trainee Assistant Branch Manager in Swindon
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Trainee Assistant Branch Manager role. Highlight any relevant experience, skills, and achievements that show you can support the manager and lead a team effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your personality fits with our friendly and outgoing team culture. Don't forget to mention your passion for customer service!
Show Off Your Skills: In your application, be sure to showcase your ability to handle pressure and maintain productive relationships. Mention any past experiences where you've successfully managed challenges or improved processes in a retail environment.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the quickest way for us to receive your details and get the ball rolling on your journey to becoming a Trainee Assistant Branch Manager!
How to prepare for a job interview at First Military Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Trainee Assistant Branch Manager. Familiarise yourself with the key duties mentioned in the job description, like supporting the manager and ensuring efficient branch operations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
This position requires strong interpersonal skills, so be ready to discuss your experience in maintaining productive relationships with colleagues and customers. Think of specific examples where you've successfully motivated a team or resolved customer issues. This will demonstrate your ability to fit into the company culture and lead effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle various situations, such as managing staff performance or dealing with customer complaints. Practice your responses by thinking through potential challenges you might face in the role and how you would address them. This will show your problem-solving skills and readiness for the job.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared to ask the interviewer. Inquire about the company's vision for growth or how they support staff development. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your career goals.
