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- Tasks: Diagnose and repair vehicles on the roadside while providing excellent customer service.
- Company: Join a growing national business with a focus on teamwork and innovation.
- Benefits: Earn up to £60,000 with bonuses, plus great perks like a share scheme and flexible family leave.
- Why this job: Make a real difference by helping people in need while developing your skills in a dynamic environment.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: Enjoy a supportive culture with opportunities for career growth and access to the latest vehicle technology.
Location: Norwich and surrounding area
Salary: £35,000 + Overtime and bonuses (£50,000 - £60,000 OTE)
Working Hours: Work pattern of 40-hours weekly, Monday to Saturday (various shifts covering 24 hour operation)
Additional Company Benefits:
- Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of the business
- Holiday allowance of 23 days plus bank holidays (rising to 25 with service)
- No additional travel time - Start and finish on your driveway (so you’re paid door to door)
- Option to join Personal Pension scheme where we will match/contribute up to 6.5% on qualifying earnings
- 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments
- Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household
- Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options
- FREE Ultimate Complete Breakdown Service from Day One
- Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more
Overview:
First Military Recruitment is proudly working in partnership with a fantastic national business who are looking to recruit multiple Roadside Mechanics on a permanent basis due to growth based all across the country.
As a Roadside Mechanic, you'll handle diverse breakdowns and technical issues, making technical expertise essential. With a base pay of £35,000, your earning potential is unlimited, with average earnings between £50,000 to £60,000.
You will benefit from a comprehensive induction, access to the latest vehicle technology, and support from our technical team. Grow your careers within our business whilst delivering an exceptional service to our members.
Duties and Responsibilities:
- Carrying out diagnostics, roadside repairs and checks on various vehicles whilst providing the best customer experience possible.
- Dealing with a variety of fixes, fixing all kinds of problems, and meeting different people every day.
- Recovering and towing customers' vehicles to their home address.
- Completing all relevant paperwork and documentation to the required standard.
- Remaining up to date with the latest vehicle technology and changes by attending Company training programmes.
- If a vehicle can’t be fixed, then the issue can be escalated to the internal Mobile Mechanic team who will visit the customer at their home address to carry out necessary repairs.
Skills & Experience:
- A Level 2 light vehicle maintenance qualification (or equivalent)
- Demonstrative technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
Roadside Mechanic in Norwich employer: First Military Recruitment Ltd
Contact Detail:
First Military Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic in Norwich
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience before applying. Whether it's volunteering or working on friends' cars, showing that you can handle real-world breakdowns will make you stand out.
✨Tip Number 2
Network like a pro! Chat with other mechanics and industry professionals. You never know who might have a lead on a job or can give you insider tips about the company culture.
✨Tip Number 3
Be ready for the interview! Brush up on your technical knowledge and be prepared to discuss how you've solved problems in the past. Show them you're not just a mechanic, but a problem-solver.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities and benefits we offer right there.
We think you need these skills to ace Roadside Mechanic in Norwich
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical expertise and experience in vehicle maintenance. We want to see how your skills align with the role of a Roadside Mechanic, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention why you’re excited about working with us and how you can contribute to our team. It’ll make your application stand out!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at First Military Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle diagnostics and repairs. Be prepared to discuss specific examples of problems you've solved in the past, as this will show your expertise and experience in handling diverse breakdowns.
✨Customer Service is Key
As a Roadside Mechanic, you'll be interacting with customers regularly. Think about how you can demonstrate your customer-focused approach during the interview. Share stories that highlight your ability to provide excellent service, even in stressful situations.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you'd handle a specific breakdown situation. Practise articulating your thought process clearly, as this will showcase your problem-solving skills and technical know-how.
✨Show Enthusiasm for Learning
The role involves staying updated with the latest vehicle technology. Express your eagerness to learn and grow within the company. Mention any relevant training or courses you've taken, and be ready to discuss how you keep your skills sharp.
