Medical Devices Support Specialist

Medical Devices Support Specialist

Full-Time 27500 - 38500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide hands-on support for medical devices in healthcare facilities.
  • Company: Leading supplier of medical equipment for minimally invasive surgery.
  • Benefits: Competitive salary, car allowance, and opportunities for career growth.
  • Why this job: Make a real difference in healthcare by ensuring vital equipment is always ready.
  • Qualifications: Strong communication skills and a passion for healthcare service excellence.
  • Other info: Ideal for those who thrive in a collaborative hospital environment.

The predicted salary is between 27500 - 38500 £ per year.

Location: Cornwall - St Austell, Penzance, Truro

Salary: £27,500 per annum + car allowance

Overview: First Military Recruitment are recruiting on behalf of one of our clients who are the world’s leading suppliers of medical equipment for minimally invasive surgery. Since 1945, this family-owned company has grown into a globally respected name in the production and distribution of high-quality medical instruments and devices. Our client is seeking a Medical Devices Support Specialist to provide dedicated, hands-on support at healthcare facilities in Cornwall.

As a key member of our field service team, you will be embedded within the client’s Operating Department and associated clinical areas, ensuring our clients' medical devices - including endoscopes, instruments, and video equipment - are always available, maintained, and functioning to the highest standards.

Key Responsibilities:

  • Deliver on-site support for medical devices across designated hospitals or surgical facilities.
  • Ensure all equipment is fully functional and always available for clinical use.
  • Provide product handling support and first-level troubleshooting.
  • Coordinate staff training on equipment use and care.
  • Support quality improvement and compliance initiatives.
  • Liaise effectively with clinical and technical teams to address user needs.
  • Maintain accurate documentation and reporting.

Required Skills & Experience:

  • Strong communication and interpersonal skills.
  • Effective time management and the ability to work independently.
  • Calm under pressure with the ability to manage competing demands.
  • Strong organisational and multitasking skills.
  • Excellent customer service and a professional, proactive approach.
  • Proficiency in Microsoft Excel, Outlook, and related systems.

We’re looking for someone who is passionate about healthcare service excellence and thrives in a hospital-based, collaborative environment.

Desirable:

  • Experience with endoscopic or similar medical equipment (advantageous but not essential).
  • Experience in a hospital setting or similar healthcare environment.
  • Healthcare or technical qualification.
  • GCSE-level education or equivalent experience.

Medical Devices Support Specialist employer: First Military Recruitment Ltd

As a leading supplier of medical equipment for minimally invasive surgery, our family-owned company offers a supportive and collaborative work environment in the beautiful region of Cornwall. We prioritise employee growth through ongoing training and development opportunities, ensuring that our Medical Devices Support Specialists are equipped to excel in their roles while making a meaningful impact on healthcare services. With a strong commitment to quality and customer service, we provide a unique chance to be part of a respected organisation dedicated to improving patient outcomes.
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Contact Detail:

First Military Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Medical Devices Support Specialist

✨Tip Number 1

Network like a pro! Reach out to your connections in the healthcare sector, especially those who work with medical devices. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by practising common questions related to medical devices and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your passion for healthcare! During interviews, share specific examples of how you've contributed to patient care or improved processes in previous roles. This will help you stand out as a candidate who truly cares.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Medical Devices Support Specialist

Communication Skills
Interpersonal Skills
Time Management
Independent Working
Organisational Skills
Multitasking Skills
Customer Service
Proficiency in Microsoft Excel
Proficiency in Microsoft Outlook
Troubleshooting Skills
Training Coordination
Quality Improvement
Documentation Skills
Healthcare Knowledge
Technical Aptitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Medical Devices Support Specialist role. Highlight any relevant experience you have with medical equipment or in healthcare settings, and don’t forget to showcase your strong communication skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about healthcare service excellence and how your background makes you a great fit for our team. Keep it engaging and personal!

Showcase Your Skills: In your application, be sure to highlight your organisational and multitasking skills. Mention any experience you have with training staff or troubleshooting equipment, as these are key aspects of the role.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status directly!

How to prepare for a job interview at First Military Recruitment Ltd

✨Know Your Medical Devices

Familiarise yourself with the types of medical devices you'll be supporting, especially endoscopes and surgical instruments. Understanding their functions and common issues will help you answer technical questions confidently.

✨Showcase Your Communication Skills

Since this role involves liaising with clinical teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially under pressure or in complex situations.

✨Demonstrate Problem-Solving Abilities

Be ready to discuss how you've handled troubleshooting in previous jobs. Think of specific instances where you resolved issues quickly and efficiently, as this will highlight your ability to think on your feet.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to quality improvement and how they support their staff. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

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