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- Tasks: Lead the hire department, ensuring smooth operations and excellent customer service.
- Company: Dynamic company focused on growth and team development.
- Benefits: Competitive salary, benefits package, and opportunities for personal growth.
- Other info: Encourages applications from all backgrounds, including ex-military personnel.
- Why this job: Join a supportive team and make a real impact in the hire industry.
- Qualifications: Team leadership experience and strong organisational skills required.
The predicted salary is between 36000 - 40000 £ per year.
Location: Burton Latimer
Salary: £36,000+ Benefits
First Military Recruitment are currently seeking a Hire Manager on behalf of one of our clients. The successful candidate will be responsible for leading the short-term hire and sales administration function, ensuring efficient day-to-day operations, high levels of customer service, and strong team performance. Our client strongly encourages applications from ex-military personnel; however, all candidates will be considered.
Duties and Responsibilities:
- Manage the day-to-day operations of the hire department.
- Lead the team across all areas of short-term hire, including scheduling, customer communication, transport bookings, quotations, and invoicing.
- Support sales administration processes, including preparing sales packs, raising and issuing purchase orders, and liaising with suppliers.
- Ensure accurate data entry and tracking of equipment orders within the operating system.
- Oversee the booking-in process for delivered equipment and ensure timely invoicing.
- Work with third-party finance companies on sale and buy-back agreements.
- Ensure all hire and sales administration is completed accurately and within required timeframes.
- Develop and maintain relationships with existing suppliers while identifying new cross-hire opportunities.
- Build strong customer relationships and resolve issues promptly and effectively.
- Take ownership of day-to-day operational challenges and drive resolutions.
- Collaborate closely with service and sales teams to ensure smooth operations.
- Ensure compliance with CRM system usage and contribute to ongoing process improvements.
- Support the development and continuous improvement of internal systems.
- Encourage team development and personal growth in line with business needs.
- Support the team in achieving KPI targets.
- Act as a representative of the company, maintaining professionalism and high service standards at all times.
Skills and Qualifications:
- Knowledge of plant and/or equipment hire is desirable.
- Previous experience managing or leading a team.
- Strong organisational and administrative skills.
- Proactive and self-motivated approach to work.
- Excellent customer service skills.
- Strong communication skills, both verbal and written.
- Confident using Microsoft Office and CRM systems (e.g., Protean).
- Ability to work collaboratively as part of a team.
- Experience within the service or hire industry is advantageous but not essential.
Hire Manager in London employer: First Military Recruitment Ltd
Contact Detail:
First Military Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Hire Manager role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and think about how your skills can contribute to their success. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and customer service. We all know that confidence is key, so rehearsing your answers can help you feel more at ease during the actual interview.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind for the hiring manager. Plus, it’s a great opportunity to reiterate your enthusiasm for the position.
We think you need these skills to ace Hire Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Manager role. Highlight your experience in managing teams and any relevant skills in plant or equipment hire. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your previous experiences align with our needs. Keep it engaging and personal – we love a bit of personality!
Show Off Your Customer Service Skills: Since customer service is key in this role, make sure to include examples of how you've excelled in this area. We want to know how you've built strong relationships and resolved issues effectively in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at First Military Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of plant and equipment hire. Familiarise yourself with the key terms and processes mentioned in the job description, like scheduling and invoicing. This will show that you're serious about the role and understand what it entails.
✨Showcase Your Leadership Skills
Since the role involves leading a team, be prepared to discuss your previous management experiences. Think of specific examples where you've successfully led a team or resolved conflicts. This will help demonstrate your capability to handle day-to-day operational challenges.
✨Customer Service is Key
Highlight your customer service skills during the interview. Prepare examples of how you've built strong relationships with customers or resolved issues effectively. This will show that you can maintain high service standards, which is crucial for this position.
✨Be Proactive and Positive
Exude a proactive and self-motivated attitude throughout the interview. Employers love candidates who take initiative and are eager to contribute to process improvements. Share any ideas you have for enhancing operations or team performance, as this will set you apart from other candidates.