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- Tasks: Diagnose and repair garage equipment while ensuring customer satisfaction.
- Company: Join a leading company in the automotive service industry with a focus on quality.
- Benefits: Enjoy uncapped overtime, a competitive salary, and a company vehicle.
- Why this job: Be part of a supportive team with clear progression and training opportunities.
- Qualifications: Good education and experience in field service; trade qualifications preferred.
- Other info: Flexible hours with occasional overnight stays; must have a full UK driving licence.
The predicted salary is between 28000 - 38000 £ per year.
Location: Birmingham
Salary: £28,000 - £38,000 per annum basic
Overview: First Military Recruitment are currently seeking a Field Service Engineer on behalf of one of our clients. This role includes responding to workshop garage equipment breakdowns as well as diagnosing and rectifying equipment issues ensuring customers are compliant and productive. This will involve traveling to highly professional large-scale commercial and industrial vehicle workshops, generally within your geographical area. You will be working on customer equipment such as car lifts, MOT testing equipment, air compressors, wheel alignment, tyre changers, wheel balancers and a range of other automotive equipment.
Duties and Responsibilities:
- Carry out diagnostic/repair and installation on a wide range of garage equipment products including vehicle lifts, wheel & tyre, brake testers, gas analysers and smoke testers etc.
- Completion and submission of accurate paperwork as required complying with the quality system.
- Compliance and adherence to laws and regulations covering Health and Safety within the workplace.
- Ensuring control of own van stock to meet first time fix targets.
- Satisfaction of customer needs.
- The continued development of skills required ensuring that all work is completed to a high standard.
- Prepared for occasional overnight stays from home.
- Prepared to work overtime when required.
Skills and Qualifications:
- Good level of education, ideally with relevant trade qualifications in a related discipline.
- To have good working knowledge and experience of activities in a field service environment.
- Experience in working with mechanical, hydraulic, pneumatic and electrical equipment, preferably garage equipment.
- Able to understand and follow procedures and work instructions, working to specified standards.
- Proven ability to deliver excellent quality of service to customers.
- To be flexible and willing to work overtime and Saturdays as requested.
- To be self-motivated.
- Customer focussed.
- Confident and able to work under own initiative.
- Excellent communication skills – dealing with colleagues and customers at all levels.
- Knowledge of the region’s geography and road network would be a distinct advantage.
- Full clean UK driving licence is essential.
Benefits:
- Uncapped daily overtime.
- Competitive salary.
- Expenses.
- Company vehicle.
- Branded workwear/PPE.
- PDA and tablet.
- Medical cash plan.
- Enhanced sick pay.
- Training and development.
- Health & wellbeing programme.
- Personal use of company van.
- Death in service.
- Clear progression path.
- Paid door-to-door.
- Employee referral programme.
- Access to training academy.
- Pension scheme.
- Cycle to work scheme.
- Long service awards.
- Monthly recognition and reward opportunities.
- 25 days holiday plus statutory that increases with service.
- Mental health first aiders support.
Field Service Engineer (Garage Equipment) employer: First Military Recruitment Ltd
Contact Detail:
First Military Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Garage Equipment)
✨Tip Number 1
Familiarise yourself with the specific garage equipment mentioned in the job description, such as car lifts and MOT testing equipment. Having hands-on experience or knowledge about these tools will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the field service engineering sector. Attend industry events or join online forums to connect with others who work with garage equipment. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of past experiences where you successfully diagnosed and repaired equipment issues. Be ready to discuss these scenarios in detail during your interview.
✨Tip Number 4
Research the company and its values before your interview. Understanding their commitment to customer satisfaction and quality service will help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Field Service Engineer (Garage Equipment)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service engineering, particularly with garage equipment. Include specific examples of diagnostic and repair work you've done, as well as any trade qualifications you hold.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities and skills mentioned in the job description. Emphasise your customer service skills and ability to work independently, as these are crucial for this role.
Showcase Relevant Experience: In your application, detail your experience with mechanical, hydraulic, pneumatic, and electrical equipment. Mention any previous roles where you had to comply with health and safety regulations, as this is important for the position.
Highlight Soft Skills: Don't forget to mention your communication skills and flexibility. The role requires excellent interaction with customers and colleagues, so provide examples of how you've successfully worked in team environments or handled customer queries.
How to prepare for a job interview at First Military Recruitment Ltd
✨Know Your Equipment
Familiarise yourself with the specific garage equipment mentioned in the job description, such as car lifts and MOT testing equipment. Being able to discuss your experience with these tools will demonstrate your technical knowledge and suitability for the role.
✨Showcase Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved equipment issues in the past. Highlighting your ability to troubleshoot effectively will show that you can handle the challenges of a Field Service Engineer.
✨Emphasise Customer Focus
Since customer satisfaction is key in this role, be ready to discuss how you've previously ensured client needs were met. Share specific instances where you went above and beyond to provide excellent service.
✨Demonstrate Flexibility and Initiative
Be prepared to talk about your willingness to work overtime or travel for overnight stays. Showing that you're adaptable and self-motivated will resonate well with the interviewers, especially in a field service environment.
