Detention Engagement Officer

Detention Engagement Officer

Full-Time 202.5 - 247.5 Β£ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Engage with residents, conduct assessments, and manage case updates in a dynamic environment.
  • Company: First Military Recruitment, supporting diverse candidates including ex-military personnel.
  • Benefits: Competitive day rate and opportunities for personal development.
  • Other info: Flexible shifts with a focus on teamwork and problem-solving.
  • Why this job: Make a real difference by supporting vulnerable individuals and enhancing community engagement.
  • Qualifications: Strong communication skills, leadership potential, and proficiency in Microsoft Office.

The predicted salary is between 202.5 - 247.5 Β£ per hour.

Location: Strathhaven

IR35: In Scope

Salary: Competitive day rate

Security Clearance: Active CTC or above.

Overview: First Military Recruitment are currently seeking a Detention Engagement Officer on behalf of one of our clients. Our client encourages applications from ex-military personnel; however, all candidates will be given due consideration. This role requires you to be flexible. Successful candidates will need to be able to attend for early and late shifts as follows:

  • On weekdays, the early shifts are 0800 to 1524 and late shifts are 1336 to 2100.
  • On weekends and public holidays (excluding Christmas Day and New Year's Day), the early shifts are 0900 to 1624 and late shifts are 0936 to 1700.

Candidates are required to be available for all scheduled shifts and will not have the option to select specific shifts. You are expected to work 1 in 3 weekends.

Duties and Responsibilities:

  • Conducting face-to-face engagements, including inductions and assessments.
  • Discussing options and the consequences of non-compliance with residents.
  • Identifying and managing vulnerability indicators, ensuring that they are recorded and managed in-line with policy.
  • Engaging regularly with suppliers and stakeholders.
  • Giving case updates and managing a portfolio of residents.
  • Recording interactions accurately on IT systems in a timely manner and providing feedback to caseworkers.
  • Contributing to management reports and undertaking office administration duties such as inbox management and taking phone calls.
  • Flagging issues appropriately and in a timely manner to management or other appropriate departments.

Skills and Qualifications:

  • Personal safety trained to level 2, spear training.
  • Disclosure Scotland Enhanced non barred or DBS Enhanced non barred.
  • Solid verbal and written communication skills.
  • Leadership potential and the ability to manage testing situations.
  • Flexibility, adaptability, and problem-solving skills.
  • Proficiency in Microsoft Word, Outlook and Excel.

These roles are 100% office based and are full time only. Driving licence is essential.

Detention Engagement Officer employer: First Military Recruitment Ltd

At First Military Recruitment, we pride ourselves on being an excellent employer, offering a competitive salary and overtime opportunities for our Class 1 HGV Drivers in South Ockendon. Our supportive work culture fosters professional growth, ensuring that our drivers are part of a dedicated team committed to safety and efficiency. With a focus on long-term employment and a secure position within a well-established logistics organisation, we provide our employees with the chance to thrive in their careers while enjoying a balanced work-life schedule.

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Contact Details:

First Military Recruitment Ltd Recruitment Team

We think you need these skills to ace Detention Engagement Officer

Communication Skills
Attention to Detail
Organisational Skills
Adaptability
Problem-Solving Skills
Time Management
Flexibility