At a Glance
- Tasks: Manage rental operations, ensuring customer satisfaction and fleet efficiency.
- Company: Join a leading logistics firm with a focus on innovation and teamwork.
- Benefits: Competitive salary, company vehicle, and opportunities for professional growth.
- Other info: Dynamic work environment with excellent career advancement potential.
- Why this job: Be at the forefront of rental management and make a real impact in the industry.
- Qualifications: Experience in rental, logistics, or transport with strong admin and customer service skills.
The predicted salary is between 40000 - 40000 € per year.
First Military Recruitment are currently seeking a Rental Manager on behalf of one of our clients. This is an excellent opportunity for an experienced rental, logistics, or transport professional to take responsibility for the management and continuous improvement of the Rental Department. The successful candidate will ensure all activities are carried out safely and effectively to deliver high levels of customer satisfaction and maximum commercial benefit.
The Rental Manager will lead the administration of the short-term rental fleet, including rental agreements, invoicing, and credit notes, while liaising closely with customers, sales teams, and service departments to maintain fleet availability and operational efficiency.
Duties and Responsibilities:- Ensure rental contracts are raised accurately, signed prior to equipment delivery, and invoiced in a timely manner.
- Log and proactively monitor all rental enquiries.
- Manage customer queries relating to invoicing, current agreements, and terminated contracts.
- Respond to customer and sales enquiries promptly, aiming to respond within two hours.
- Accurately select equipment and coordinate workshop jobs to ensure completion within required timescales.
- Manage regional transport arrangements, ensuring delivery and collection documentation is completed accurately and on time.
- Ensure returned equipment inspections are completed promptly, with damage estimates followed up and resolved efficiently.
- Manage the termination of short-term and rolling contracts to maximise fleet utilisation and maintain accurate asset tracking.
- Produce rolling three-month rental forecasts.
- Assist with annual budgeting and year-end stock audit activities.
- Agree rental rates in conjunction with the sales team and directly with customers where required.
- Maintain service records and liaise with insurance providers regarding relevant documentation.
- Ensure all rented assets comply with LOLER and PUWER requirements.
- Oversee all rental department administration, including new customer documentation, reporting, and process support.
- Strong administrative, organisational, and customer service skills.
- Good Microsoft Office skills, including intermediate Excel knowledge such as pivot tables and data manipulation.
- Excellent telephone manner with the ability to communicate effectively with customers and internal departments.
- Proven experience within transportation, rental, and logistics environments.
- Ability to build strong working relationships with internal and external stakeholders.
- Knowledge of LOLER regulations.
- Experience with Baan or SAP would be advantageous.
- Engineering background and/or forklift truck knowledge would be beneficial.
Rental Manager in Birmingham employer: First Military Recruitment Ltd
At First Military Recruitment, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Perry Barr that fosters professional growth and development. As a Rental Manager, you will benefit from a competitive salary of £40,000 plus a vehicle, while working within a supportive team that values safety, customer satisfaction, and operational excellence. Our commitment to employee well-being and continuous improvement ensures that you will thrive in your role and contribute meaningfully to our success.
Contact Detail:
First Military Recruitment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Rental Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the rental and logistics sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their rental processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best choice.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Rental Manager position!
We think you need these skills to ace Rental Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Rental Manager role. Highlight your experience in rental, logistics, or transport, and showcase any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that relate to managing rental contracts and customer service, and don’t forget to show your enthusiasm for the position.
Be Clear and Concise:When filling out your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, especially when it comes to managing customer queries and contracts!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at First Military Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on the specifics of rental management, logistics, and transport. Familiarise yourself with LOLER and PUWER regulations, as well as any relevant software like Baan or SAP. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of examples where you've resolved queries or improved customer satisfaction. Highlighting your excellent telephone manner can really set you apart.
✨Demonstrate Your Organisational Skills
The Rental Manager position requires strong administrative and organisational skills. Be ready to talk about how you manage multiple tasks, such as logging enquiries and coordinating transport arrangements. Use specific examples to illustrate your ability to keep everything running smoothly.
✨Prepare Questions
Interviews are a two-way street, so come armed with questions for them! Ask about their current challenges in the rental department or how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
