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- Tasks: Manage debtors, raise invoices, and ensure timely payments.
- Company: Join a dynamic finance team in a supportive environment.
- Benefits: Competitive salary, pension scheme, generous leave, and on-site parking.
- Why this job: Make a real impact in credit control while developing your finance skills.
- Qualifications: GCSE Maths and English; credit control experience preferred.
- Other info: Opportunity for career growth and professional development.
The predicted salary is between 28800 - 43200 £ per year.
The Senior Credit Controller will be responsible for ensuring debtors are effectively managed, including the raising of invoices and credits, ensuring customer accounts are up to date and if not, following the correct procedures to obtain payment.
Responsibilities will include but not be limited to:
- Proactively chase any payments that are due/overdue ensuring that payments are received within the agreed payment terms.
- Inputting and processing customer receipts to the relevant accounts in a timely and accurate manner, both verbally and via email.
- Raising customer invoices, updating PO numbers, sending customer statements as requested and monitoring the auto reminder system.
- Escalating any payment concerns to the Finance Operations Manager and placing any accounts on stop if required following procedures.
- Working through tickets on the software, updating any financial information and resolving within agreed timeframes.
- Developing good rapport with our customers through effective and professional communication, achieving a good working relationship.
- Providing support within the Credit Control team when required, including taking card payments over the telephone and covering absences.
- Periodic reviews of accounts for potential bad debt or credit provision.
- Supervising the Credit Controller by monitoring on a daily basis the incoming tickets and emailing inboxes ensuring they are all dealt with in a timely manner.
- Undertaking any other duties which the Company deems reasonable and that you can perform.
About you
Skills:
- Ability to prioritise own workload and work to deadlines.
- Strong numerical and Excel skills.
- Ability to work under own initiative and under pressure.
- Excellent written, verbal and oral communication skills.
- Computer literate.
Knowledge and Experience:
- Credit Control experience.
- Experience of working in a Finance team.
- Basic accounting and VAT knowledge.
Qualifications:
- Maths and English at a GCSE level or equivalent.
- Accounting qualification e.g. AAT (desirable).
Benefits:
- Competitive salary and benefits.
- Company Pension scheme.
- Days annual leave per year pro-rated, plus bank holidays.
- On-site parking.
- Employee Assistance Programme.
Senior Credit Controller employer: First Mile
Contact Detail:
First Mile Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those in credit control. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes. Be ready to discuss how you’ve effectively managed debtors and chased payments in the past.
✨Tip Number 3
Show off your Excel skills! Bring examples of how you've used spreadsheets to manage accounts or track payments. It’s a great way to demonstrate your numerical prowess.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Credit Controller role. Highlight your relevant experience in credit control and finance, and don’t forget to showcase those strong numerical skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that demonstrate your ability to manage debtors and communicate effectively with customers.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and don’t hesitate to show a bit of your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at First Mile
✨Know Your Numbers
As a Senior Credit Controller, you'll need to demonstrate your strong numerical skills. Brush up on key financial concepts and be ready to discuss how you've managed accounts in the past. Prepare examples of how you've successfully chased overdue payments or resolved discrepancies.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Think about times when you've built rapport with customers or resolved conflicts. Be prepared to share specific examples that highlight your verbal and written communication abilities, especially in a finance context.
✨Familiarise Yourself with Procedures
Understanding the procedures for raising invoices, processing payments, and escalating issues is vital. Review any relevant processes and be ready to discuss how you would handle various scenarios, such as placing accounts on stop or managing overdue payments.
✨Demonstrate Your Initiative
Employers love candidates who can work independently and take initiative. Think of instances where you've prioritised your workload effectively or improved processes within a team. Be ready to explain how you manage your time and ensure deadlines are met.