Customer Service Consultant (full-time, permanent, home-based) in Birmingham

Join Our Team at First Mile – Where Recycling Meets Excellence! &##Are you ready to embark on a thrilling journey with one of the UK\’s most dynamic environmental champions? First Mile is not just a recycling company; we\’re trailblazers in sustainability, setting the bar high since 2004. With over 30,000 business customers relying on us to revolutionise their recycling practices, we\’re on a mission to redefine the way the world views waste. &##At First Mile, we\’re not just about recycling; Join us in our quest to safeguard the planet, one recycled item at a time! &##About The Role: Customer Services Executive** If you\’re passionate about delivering top-notch customer service, we have the perfect role for you! As a Customer Services Executive, you\’ll be at the forefront of our mission, dazzling customers with lightning-fast responses and expert solutions. From taking orders to tackling recycling queries, no challenge is too big for you! ⏰ **Working Hours & Compensation:** – Monday to Friday, 8:00-4:00/ 9:00-5.00 with a 30 minute lunch break – 24,650 per year, plus an enticing performance bonus. &##Mastering the art of complaint handling like a true pro. A sparkling phone manner and a can-do attitude. – Continuous learning and development opportunities. – Clear pathways for career (and salary) progression within our dynamic team. – Enhanced holiday allowance starting at 25 days plus bank holidays -a monthly £60 personal allowance to spend on you. – Regular social events and celebrations to keep the fun alive! – Enhanced parental leave scheme because family matters.