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- Tasks: Support the Supply Chain team by managing supplier performance and operational issues.
- Company: Join a leading waste management company focused on innovation and sustainability.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be a key player in improving service levels and driving continuous improvement.
- Qualifications: Strong organisational skills and experience with Salesforce preferred.
- Other info: Fast-paced environment with a focus on problem-solving and stakeholder management.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a proactive and organised Supply Chain Assistant to support the Supply Chain team in managing Supplier performance and operational issues across our national waste management network. The role will be heavily Salesforce-based and will act as a key link between internal teams and external Suppliers, ensuring service levels, compliance and commercial performance are maintained to the First Mile standard. This is a fast-paced, problem-solving role, ideal for someone who enjoys operational detail, stakeholder management and driving continuous improvement across our network.
Duties and Responsibilities
- Supplier & Operations Support
- Manage day-to-day Supplier issues via Salesforce, including:
- Missed or failed collections
- Service reports and operational queries
- Customer escalations relating to Suppliers
- Liaise with Suppliers to resolve issues quickly and effectively
- Salesforce & Data Management
- Log, update and manage Supplier cases in Salesforce
- Ensure accurate records of service performance, issues and resolutions
- Product reports and dashboards on Supplier performance and KPIs
- Performance & Relationship Management
- Support Supplier performance management reviews (monthly/quarterly)
- Track KPIs such as service success, response times and Supplier compliance
- Prepare data and insights for performance management reviews
- Compliance & Governance
- Support compliance checks
Supply Chain Administrator in London employer: First Mile Limited
Contact Detail:
First Mile Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Administrator in London
✨Tip Number 1
Get familiar with Salesforce! Since this role is heavily based on it, showing that you know your way around the platform can really set you apart. Maybe even take a quick online course to brush up on your skills.
✨Tip Number 2
Network like a pro! Reach out to current or former employees in similar roles. They can give you insider tips on what the company values and how to ace the interview process.
✨Tip Number 3
Prepare for scenario-based questions. Think about how you would handle missed collections or supplier escalations. Having specific examples ready will show that you’re proactive and solution-oriented.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to engage directly with us.
We think you need these skills to ace Supply Chain Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supply Chain Administrator role. Highlight any relevant experience with Salesforce and supplier management, as well as your problem-solving skills. We want to see how you can bring value to our team!
Showcase Your Organisational Skills: In your application, emphasise your organisational abilities. This role is all about managing multiple tasks and stakeholders, so let us know how you've successfully juggled responsibilities in the past.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you get across your key points without unnecessary fluff. We want to know why you're the right fit for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at First Mile Limited
✨Know Your Salesforce
Since the role is heavily Salesforce-based, make sure you brush up on your Salesforce knowledge. Familiarise yourself with how to log and manage cases, as well as how to generate reports. Being able to discuss your experience with Salesforce confidently will show that you're ready to hit the ground running.
✨Understand Supplier Management
Dive into the basics of supplier performance management. Be prepared to discuss how you would handle missed collections or service issues. Think of examples from your past experiences where you've successfully resolved similar problems, as this will demonstrate your proactive approach.
✨Showcase Your Problem-Solving Skills
This role is all about operational detail and problem-solving. Prepare to share specific instances where you've tackled challenges in a fast-paced environment. Highlight your ability to think on your feet and how you drive continuous improvement in your work.
✨Prepare for Stakeholder Management Questions
Since you'll be liaising between internal teams and external suppliers, expect questions about stakeholder management. Think about how you've built relationships in the past and how you ensure compliance and service levels are maintained. This will help you convey your strong communication skills.
