At a Glance
- Tasks: Handle customer queries and manage client accounts with team support.
- Company: National waste management company based in Newark on Trent.
- Benefits: Competitive salary, pension scheme, 25 days annual leave, and career development.
- Why this job: Join a team making a positive impact in waste solutions and customer service.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 30000 - 42000 Β£ per year.
A national waste management company located in Newark on Trent is seeking a full-time Customer Support Advisor. This role includes handling customer queries efficiently and managing client accounts under team support.
The ideal candidate has a customer service background with excellent communication skills and the ability to thrive under pressure.
Benefits include:
- a competitive salary
- a pension scheme
- 25 days annual leave
- career development opportunities
Customer Support Advisor - Waste Solutions & CSR Impact in Newark on Trent employer: First Mile | Certified B Corp
Contact Detail:
First Mile | Certified B Corp Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Support Advisor - Waste Solutions & CSR Impact in Newark on Trent
β¨Tip Number 1
Get to know the company! Research their values and mission, especially around waste solutions and CSR impact. This will help you tailor your responses during interviews and show that you're genuinely interested in what they do.
β¨Tip Number 2
Practice your communication skills! Since this role is all about handling customer queries, try role-playing common scenarios with a friend or family member. This will help you feel more confident when answering questions on the spot.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral!
β¨Tip Number 4
Donβt forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Customer Support Advisor - Waste Solutions & CSR Impact in Newark on Trent
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how youβve handled queries in the past, so donβt be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about waste management and how you can contribute to our team. Keep it friendly and professional β we love a personal touch!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've thrived under pressure. Weβre looking for candidates who can think on their feet and resolve issues efficiently, so share those stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team!
How to prepare for a job interview at First Mile | Certified B Corp
β¨Know Your Waste Solutions
Familiarise yourself with the company's waste management services and CSR initiatives. This will not only show your interest in the role but also help you answer questions about how you can contribute to their mission.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your communication skills and ability to stay calm under pressure, as these are crucial for a Customer Support Advisor.
β¨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as 'How would you handle an angry customer?' or 'Can you describe a time when you went above and beyond for a client?'. Practising your responses will help you feel more confident during the interview.
β¨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about team dynamics, career development opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.