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- Tasks: Support the Supply Chain team by managing supplier performance and operational issues.
- Company: Join a leading waste management company focused on innovation and sustainability.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be a key player in improving service levels and driving continuous improvement.
- Qualifications: Organised, proactive, and comfortable using Salesforce for data management.
- Other info: Fast-paced environment with a focus on problem-solving and stakeholder management.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a proactive and organised Supply Chain Assistant to support the Supply Chain team in managing Supplier performance and operational issues across our national waste management network. The role will be heavily Salesforce-based and will act as a key link between internal teams and external Suppliers, ensuring service levels, compliance and commercial performance are maintained to the First Mile standard. This is a fast-paced, problem-solving role, ideal for someone who enjoys operational detail, stakeholder management and driving continuous improvement across our network.
Responsibilities
- Supplier & Operations Support
- Manage day-to-day Supplier issues via Salesforce, including:
- Missed or failed collections
- Service reports and operational queries
- Customer escalations relating to Suppliers
- Liaise with Suppliers to resolve issues quickly and effectively
- Salesforce & Data Management
- Log, update and manage Supplier cases in Salesforce
- Ensure accurate records of service performance, issues and resolutions
- Product reports and dashboards on Supplier performance and KPIs
- Performance & Relationship Management
- Support Supplier performance management reviews (monthly/quarterly)
- Track KPIs such as service success, response times and Supplier compliance
- Prepare data and insights for performance management reviews
- Compliance & Governance
- Support compliance checks
Supply Chain Administrator in London employer: First Mile | Certified B Corp
Contact Detail:
First Mile | Certified B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Administrator in London
✨Tip Number 1
Get familiar with Salesforce! Since this role is heavily based on it, knowing your way around the platform will give you a leg up. Consider taking a quick online course or watching some tutorials to brush up on your skills.
✨Tip Number 2
Network like a pro! Reach out to current or former employees in similar roles. They can provide insider tips and might even refer you directly. Plus, it shows you're genuinely interested in the company and its culture.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle supplier issues or improve service levels. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our team and ready to dive into the supply chain world.
We think you need these skills to ace Supply Chain Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supply Chain Administrator role. Highlight relevant experience, especially any Salesforce skills or supply chain knowledge. We want to see how you can bring value to our team!
Showcase Problem-Solving Skills: Since this role is all about managing operational issues, don’t forget to showcase your problem-solving skills in your application. Share examples of how you've tackled challenges in the past – we love a proactive approach!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to operational details.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Don’t miss out!
How to prepare for a job interview at First Mile | Certified B Corp
✨Know Your Salesforce Inside Out
Since the role is heavily Salesforce-based, make sure you brush up on your Salesforce knowledge. Familiarise yourself with how to log and manage cases, as well as how to generate reports. Being able to demonstrate your proficiency in Salesforce during the interview will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
This position requires a proactive approach to managing supplier issues. Prepare examples from your past experiences where you've successfully resolved operational problems or improved processes. Highlighting your ability to think on your feet will resonate well with the interviewers.
✨Understand Supplier Performance Metrics
Get to grips with key performance indicators (KPIs) relevant to supplier management. Be ready to discuss how you would track and report on these metrics. Showing that you understand the importance of compliance and service levels will demonstrate your alignment with the company's standards.
✨Prepare for Stakeholder Management Scenarios
As you'll be liaising between internal teams and external suppliers, think about how you would handle different stakeholder scenarios. Prepare to discuss how you would manage escalations or conflicts, and emphasise your communication skills. This will highlight your capability in maintaining strong relationships across the board.
