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- Tasks: Deliver exceptional support to customers via calls and emails, resolving inquiries and managing complaints.
- Company: Dynamic environmental services company based in Birmingham with a lively workplace culture.
- Benefits: Starting salary of £24,650, enhanced holidays, and career progression opportunities.
- Why this job: Join a passionate team and make a real difference in customer service.
- Qualifications: Enthusiasm for customer service and strong communication skills.
- Other info: Hybrid role with a vibrant work environment and growth potential.
The predicted salary is between 24650 - 27500 £ per year.
An environmental services company based in Birmingham is seeking a Customer Services Executive to deliver exceptional support to customers. The successful candidate will handle calls and emails, resolve inquiries, and manage complaints proficiently.
This role offers a starting salary of £24,650, numerous benefits including enhanced holidays, career progression opportunities, and a lively workplace culture.
If you’re enthusiastic about making a difference and passionate about customer service, apply now to join our team!
Customer Experience Executive - Hybrid | Growth & Bonus in Birmingham employer: First Mile | Certified B Corp
Contact Detail:
First Mile | Certified B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Executive - Hybrid | Growth & Bonus in Birmingham
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how your passion for customer service aligns with their mission. This will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be handling calls and emails, make sure you're comfortable speaking clearly and professionally. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 3
Prepare for common interview questions! Think about how you would handle specific customer scenarios and be ready to share examples from your past experiences. This shows you're proactive and ready to tackle challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team directly. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Experience Executive - Hybrid | Growth & Bonus in Birmingham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can make a difference in our customers' lives, so share any relevant experiences that highlight your passion!
Tailor Your Application: Make sure to customise your application to fit the role of Customer Experience Executive. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Highlight your key achievements and skills that relate directly to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Plus, it’s super easy!
How to prepare for a job interview at First Mile | Certified B Corp
✨Know the Company
Before your interview, take some time to research the environmental services company. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer inquiries or resolved complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to deliver exceptional support, which is key for the Customer Experience Executive role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This shows respect and allows you to provide more relevant answers. If you’re unsure about a question, don’t hesitate to ask for clarification – it’s better to get it right than to guess!
✨Express Your Enthusiasm
Let your passion for customer service shine through. Talk about why you love helping customers and how you believe you can make a difference in their experience. A positive attitude can be contagious and will leave a lasting impression on the interviewers.
