At a Glance
- Tasks: Lead and develop a team providing crisis support to victims of sexual violence.
- Company: Join a dedicated organisation focused on making a real difference in the community.
- Benefits: Competitive salary, hybrid working, wellbeing days, and access to emotional support resources.
- Other info: Opportunity for professional growth and a supportive work environment.
- Why this job: Make a meaningful impact while supporting those in crisis and leading a passionate team.
- Qualifications: Strong leadership skills and experience in crisis management or support services.
The predicted salary is between 28944 - 29579 £ per year.
Location: Swindon (may be required to attend other offices for an interim period of time)
Salary: £28,944 per annum rising to £29,579 per annum after successful probation
Vacancy Type: Permanent, Full Time
About The Role
The Swindon and Wiltshire SARC Team Leader is responsible for leading, developing, and line managing the Crisis Worker Team to deliver a high-quality, responsive front-line service to victims and survivors of sexual violence. The post holder will ensure the team provides proactive, short-term support throughout the forensic medical examination process and facilitates appropriate onward referrals, based on individual needs and risk assessments. They will oversee case debriefs and audit processes to ensure staff are well supported and that records are accurate, comprehensive, and maintained to a high standard. The Team Leader will play a key role in the ongoing management and development of the Crisis Worker Team, ensuring a consistent and high-quality service is delivered. They will establish and strengthen multi-agency partnerships, developing clear protocols and referral pathways to enhance collaborative working. Contributing to the operational direction of the service, the Team Leader will ensure that client feedback and experiences inform service development and continuous improvement. They will support key organisational initiatives and accreditations; including the Forensic Science Regulator Accreditation and Quality Standards for Services Supporting Male Victims/Survivors. The role also includes providing professional advice, risk assessment, support, and guidance to colleagues, partner agencies and the wider public. The Team Leader will support crisis situations and offer expert advice on safeguarding matters and information-sharing concerns relating to both children and adults.
Key Responsibilities
- Support and develop the operational service delivery of the Swindon and Wiltshire SARC service, with the SARC Team Manager.
- Manage and supervise a team of crisis workers in line with First Light policies and procedures, and forensic integrity standards.
- Manage recruitment, onboarding, training, supervision of staff and deliver training and awareness across the service.
- Contribute to staff development and professional practice through the staff review and development process.
- Ensure staff understand key risk management policies and procedures and implement them as required so that staff and client safety are kept central to any process.
- Quality assure SARC practice and reporting by ensuring that accurate recording processes are implemented and maintained to a high standard.
- Actively review and audit SARC referrals across the service to ensure crisis workers are supported and working within policy and procedure.
- Develop protocols and referral pathways in and out of the service by working with all key referral organisations.
- Co-ordinate the referral pathway for SARC clients and ensure that incoming and onward referrals are processed in line with contractual obligations.
- Develop and maintain a comprehensive and accurate information database of external signposting and referral pathways to ensure that staff in the SARC service can signpost clients and professionals to the most appropriate agency to meet their needs.
Essential Requirements
- The successful applicant will be required to provide a DNA sample for our staff elimination database (SED). This will be held by our Forensic Service Provider under the Protection of Freedoms Act (PoFA), which governs how Law Enforcement Agencies handle DNA samples taken from individuals. This is a national requirement under the Forensic Science Regulator (FSR).
- Confident use of digital systems, data and technology to support service delivery, reporting and communication.
- Ability to travel across all areas of Swindon, Wiltshire and Gloucestershire.
- Exceptional leadership and management skills.
Added Benefits
- A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance.
- A wellbeing day per financial year (1st April to 31st March).
- Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing.
- Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform.
- Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support.
Additional Information
The successful applicant will be subject to a Disclosure & Barring check and a social media check conducted by a third-party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer.
SARC Team Leader — Crisis Support & Referrals in Swindon employer: First Light
As a leading employer in the Swindon area, we pride ourselves on fostering a supportive and collaborative work culture that prioritises the wellbeing of our staff. Our comprehensive induction and training programme, along with access to external supervision and health resources, ensures that employees are well-equipped to handle the challenges of their roles while maintaining a healthy work-life balance. With opportunities for professional development and a commitment to continuous improvement, we offer a meaningful and rewarding career path for those dedicated to making a difference in the lives of victims and survivors of sexual violence.
StudySmarter Expert Advice🤫
We think this is how you could land SARC Team Leader — Crisis Support & Referrals in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Tailor your responses to show how your experience aligns with their mission, especially in crisis support and referrals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your leadership skills and how you can manage a team effectively in high-pressure situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace SARC Team Leader — Crisis Support & Referrals in Swindon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of SARC Team Leader. We want to see how you can lead and develop a team effectively, so don’t hold back on showcasing your leadership experience!
Showcase Your Passion:Let us know why you're passionate about supporting victims and survivors of sexual violence. Share any relevant experiences or motivations that drive you to make a difference in this field. We love seeing genuine enthusiasm!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate well-organised applications that are easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at First Light
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the SARC Team Leader position. Familiarise yourself with the key tasks like managing crisis workers and developing referral pathways. This will help you demonstrate your knowledge and show how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a potential team leader, it's crucial to highlight your leadership and management skills. Prepare examples from your past experiences where you've successfully led a team or managed a project. Be ready to discuss how you can support and develop the Crisis Worker Team effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle crisis situations and make risk assessments. Think of specific scenarios you might face in this role and how you would approach them. This will showcase your problem-solving skills and your understanding of safeguarding matters.
✨Engage with Their Values
Research the organisation's values and mission, especially regarding support for victims of sexual violence. During the interview, express how your personal values align with theirs and how you can contribute to their goals. This connection can set you apart from other candidates.
