Family Domestic Abuse Support Advisor West Cornwall in Penzance
Family Domestic Abuse Support Advisor West Cornwall

Family Domestic Abuse Support Advisor West Cornwall in Penzance

Penzance Full-Time 25153 £ / year No home office possible
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At a Glance

  • Tasks: Support families facing domestic abuse, ensuring children have a voice and feel safe.
  • Company: First Light, a committed organisation promoting equality and diversity.
  • Benefits: Competitive salary, hybrid working, wellbeing resources, and annual leave increasing with service.
  • Why this job: Make a real difference in families' lives while developing your skills in a supportive environment.
  • Qualifications: Driving licence, access to a vehicle, and a passion for supporting vulnerable families.
  • Other info: Join a dynamic team with excellent training and career growth opportunities.

Salary: £24,956 (pro rata) per annum rising to £25,350 after successful probation

Hours: 37.5 hours per week

Holiday: 25 days annual holiday entitlement, increasing to 30 days after 5 years’ service plus bank holidays

Base: Penzance office

Area Covered: West Cornwall

Contract: Fixed term until 26th December 2026 with the potential for extension subject to future funding

Family Domestic Abuse Support Adviser in west Cornwall working directly with families where there is a risk of harm due to domestic abuse. You will be based directly in Cornwall Council’s social work teams, offering direct case work to whole families where domestic abuse is identified and working in partnership with social care staff.

Key responsibilities
  • Work in partnership with children’s social care staff and parents to ensure that children and young people are supported to have a voice in families impacted by domestic abuse, improving their health, well-being and sense of safety.
  • Provide direct casework with families experiencing domestic abuse, including advice, information and advocacy to all genders through telephone contact or meetings at relevant venues/hubs.
  • Support families currently undergoing a child in need assessment, child in need or child support plan, contributing to the support through the assessment and/or plan.
  • Build and maintain effective relationships with teams across Together for Families and the Integrated DA service.
  • Ensure that parents/carers feel supported, listened to and believed.
Essential requirements
  • Driving licence and access to a vehicle.
Added benefits
  • A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance.
  • A wellbeing day per financial year (1st April to 31st March).
  • Access to external supervision to discuss personal or emotional responses to traumatic cases, ensuring emotional and psychological wellbeing.
  • Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform.
  • Access to an Employee Assistance Programme, which includes a 24/7 telephone helpline offering medical, emotional and financial support.
  • Working for an organisation committed to Equality, Diversity and Inclusion.
  • Annual pay review and employer contribution pension scheme.
Additional Information

The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third-party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer.

Please note that in some roles staff may be required to work from a home or office base in accordance with our Hybrid Working policy.

Deadline for receipt of applications: 09:00 on the 23rd January 2026

Expected date for interviews: To be agreed with the candidate

If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications.

To apply: Due to safeguarding requirements we are unable to accept CVs as part of your application, or employ any candidate who has been a client of First Light within the last two years. Please complete the application form on the top right of the advert on our website. Ensure that you outline your relevant experience and evidence suitability for the role against the role profile, which is a combined job description and person specification. Alternatively, you can email recruitment@firstlight.org.uk.

Family Domestic Abuse Support Advisor West Cornwall in Penzance employer: First Light

First Light is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With a comprehensive induction programme, access to external supervision, and a commitment to equality and diversity, employees in the Family Domestic Abuse Support Advisor role can expect a fulfilling career while making a meaningful impact in the West Cornwall community.
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Contact Detail:

First Light Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Domestic Abuse Support Advisor West Cornwall in Penzance

✨Tip Number 1

Get to know the organisation! Research First Light and understand their values, especially around equality, diversity, and inclusion. This will help you tailor your approach during interviews and show that you're genuinely interested in their mission.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn or other platforms. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge.

✨Tip Number 3

Practice makes perfect! Prepare for common interview questions related to domestic abuse support and casework. Role-play with a friend or use online resources to boost your confidence and refine your answers.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Family Domestic Abuse Support Advisor West Cornwall in Penzance

Casework
Advocacy
Communication Skills
Relationship Building
Understanding of Domestic Abuse
Collaboration with Social Care Staff
Empathy
Problem-Solving Skills
Driving Licence
Access to a Vehicle
Knowledge of Child Support Plans
Support for Families
Crisis Management
Emotional Resilience

Some tips for your application 🫡

Get to Know the Role: Before you start writing, take a good look at the job description. Understand what being a Family Domestic Abuse Support Advisor is all about and think about how your experience aligns with those responsibilities.

Tailor Your Application: Make sure to customise your application form to highlight your relevant experience. Use examples that show how you've supported families or worked in partnership with social care staff, as this will really resonate with us.

Be Clear and Concise: When filling out the application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your points are easy to understand.

Apply Early!: Don’t wait until the last minute to submit your application. We encourage early applications, and it gives you a better chance to stand out. Head over to our website and get that application in!

How to prepare for a job interview at First Light

✨Know Your Stuff

Make sure you understand the role of a Family Domestic Abuse Support Advisor inside out. Familiarise yourself with the key responsibilities and essential requirements listed in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Empathy and Understanding

This role involves working closely with families in distressing situations. Be prepared to discuss how you would approach sensitive topics and support individuals from diverse backgrounds. Share examples from your past experiences that demonstrate your ability to empathise and build trust.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the organisation's mission.

✨Practice Makes Perfect

Consider doing mock interviews with a friend or family member. Focus on articulating your thoughts clearly and concisely. Practising common interview questions related to domestic abuse support will help you feel more at ease during the actual interview.

Family Domestic Abuse Support Advisor West Cornwall in Penzance
First Light
Location: Penzance

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