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- Tasks: Provide vital support to victims of sexual assault and manage crisis situations.
- Company: Join First Light, a compassionate organisation dedicated to supporting survivors.
- Benefits: Competitive pay, emotional support resources, and a commitment to diversity.
- Other info: Flexible hours with opportunities for professional development and emotional wellbeing support.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Must have a clean driving licence and be able to respond quickly to call-outs.
Salary: £45.84 per 12 hours on call shift, £14.62 hourly rate for those hours attending a call out to the SARC and supporting a client through the forensic examination (minimum 4 hours paid), £13.10 per hour for admin support, attending all relevant meetings and training.
Base:
- Local SARC: Swindon SARC, The Gables, Shrivenham Road, South Marston Swindon SN3 4RB
- Sister SARC: Gloucester SARC, Hope House, Great Western Road, Gloucester, GL1 3NN
May be required to attend other offices in Swindon for an interim period of time.
Hours of work: 12 hour on-call shift, either 07:00 - 19:15 or 19:00 to 07:15. The SARC is open 365 days per year.
Contract: BANK contract
Closing Date: 02/06/2026
To work as part of the Sexual Assault Referral Centre (SARC) as a bank Crisis Worker. Working as a member of a small, dedicated team, providing on call services to victims of rape and sexual assault. For an interim period the role will support clients in the sister SARC in Gloucester while necessary building works are carried out at the Swindon SARC. There may be instances where travel to other sites in Wiltshire is required to support clients, for example in a hospital setting.
As a Crisis Worker you will be providing specialist trauma support (training provided) and working within a forensically clean environment, supporting the victim, offering a forensic medical examination (carried out by a trained Sexual Offence Examiner) and providing the victim with information for onward support services.
As part of your induction process, the role requires a commitment from the successful candidate to attend the office one weekday per week for the first month of employment from 09:00 - 17:00. It is expected that all Crisis Workers will attend the monthly team meeting on the third Monday of each month from 17:30 - 19:00.
Key responsibilities:
- To provide support and crisis management to individuals who have experienced rape or sexual assault who have reported to the police or who may not wish to report to the police.
- Must be able to answer the SARC Crisis Line at any time during their on-call shift.
- To attend the SARC and offer support through the forensic medical process, acting as an advocate on behalf of the victim.
- To provide support and information to clients accessing the service.
- To make onward safeguarding referrals to the appropriate services where required.
- Creating client records on the SARC Client Management System.
- Assume responsibility for the client during examination and act wholeheartedly in their best interests, taking decisions to protect their wellbeing at all times.
- To liaise with the on-duty Sexual Offence Examiner (SOE) on behalf of client. This may include assisting the Sexual Offence Examiner with collection of DNA and Early Evidence Kits (EEKs).
- To work as part of the Crisis Worker Team and with forensic nurse/medical examiners in the delivery of high standards of service and clinical care. You will provide vital information to assist the clients in making informed decisions about their care and choices.
- To attend / complete all training associated with the role, whether in person or online within agreed timeframe.
- To perform a forensic clean of the SARC suite after each case (training and equipment will be provided).
- To provide support at outreach and engagement events with the Swindon SARC team in communities across Wiltshire.
- To provide cover for the Swindon SARC admin team during times of staff shortages.
Essential requirements:
- Due to the nature of the role the post holder will be required to provide a DNA sample for process elimination with the forensic provider for both the Swindon and Gloucester SARCs. They will also be required to be Police vetted.
- Full clean driving licence, use of a car and business insurance are essential.
- The successful candidate will need to be able to reach the Swindon SARC within 90 minutes of call out or Gloucester SARC within 2 hours of call out – this is inclusive of busy summer periods when traffic flow is higher than usual.
- There is a requirement to adhere to the GDPR Policy always whilst in the SARC. You will be exposed to highly sensitive information and your engagement should be within the context of a non-judgmental and confidential service.
- There may be a requirement to work outside of the set working hours due to length of time supporting a victim in the SARC. Any additional hours will be paid.
Added benefits:
- Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing.
- Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform.
- Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support.
- Working for an organisation committed to Equality, Diversity and Inclusion. We welcome applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, sex, gender identity or sexuality. First Light are a Disability Confident Committed Employer.
- Annual pay review and employer contribution pension scheme.
To Apply: If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.
Swindon SARC Crisis Worker in Gloucester employer: First Light
Contact Detail:
First Light Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swindon SARC Crisis Worker in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to crisis work. Role-play with a friend or use online resources to get comfortable discussing your skills and experiences that align with the role.
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, share why you’re drawn to supporting victims of sexual assault. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at the Swindon SARC.
We think you need these skills to ace Swindon SARC Crisis Worker in Gloucester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Crisis Worker. We want to see how you can bring your unique perspective to support victims effectively.
Show Your Passion: Let us know why you're passionate about working in this field. Share any relevant experiences or motivations that drive you to support individuals who have faced trauma. We love seeing genuine enthusiasm!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of what makes you a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at First Light
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Crisis Worker at the SARC. Familiarise yourself with the key tasks, such as providing trauma support and liaising with Sexual Offence Examiners. This will help you demonstrate your knowledge and passion for the role during the interview.
✨Showcase Your Empathy and Communication Skills
As a Crisis Worker, you'll be supporting individuals in distressing situations. Prepare examples from your past experiences where you've shown empathy and effective communication. This will highlight your ability to connect with clients and provide the necessary support.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your crisis management skills. Think about how you would handle various situations, such as a client who is reluctant to engage or someone in immediate distress. Practising these scenarios can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics, training opportunities, and the support available for staff. This shows your genuine interest in the role and helps you gauge if the organisation aligns with your values.