Apprentice Family Domestic Abuse Support Advisor

Salary: £25,954 per annum rising to £26,364 per annum after successful probation

Hours: 37.5 hours per week

Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years’ service per annum plus bank holidays

Base: Penzance

Area Covered: West Cornwall

Contract: Permanent

About the Role

Family Domestic Abuse Support Advisor in West Cornwall working directly with families where there is a risk of harm due to domestic abuse. You will be based directly in Cornwall Council’s social work teams offering direct case work to whole families where domestic abuse is identified and work in partnership with social care staff.

Key responsibilities:

• Work in partnership with children’s social care staff and parents to ensure that children and young people are supported to have a voice in families where they are impacted by domestic abuse, resulting in an improvement in their health, well-being and feelings of safety.
• Will be willing to undertake apprenticeship training to achieve a Level 4 Domestic Abuse and Sexual Abuse Support Worker Apprenticeship.
• Provide direct casework with families where there is domestic abuse, including advice, information, and advocacy to all genders experiencing domestic abuse through telephone contact, and/or meetings at the relevant venues/hubs.
• Support families that are currently being supported through a child in need assessment, child in need or child support plan, and will be expected to contribute to the support through the assessment and/or plan.
• Build and maintain effective relationships with teams across Together for Families and the Integrated DA service.
• Ensure that the parent/carer feels supported, listened to and believed.

Essential requirements:

• Driving licence and access to a vehicle.

Added benefits:

• A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance.
• A wellbeing day per financial year (1st April to 31st March).
• Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing.
• Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform.
• Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support.
• Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality.
• First Light are a Disability Confident Committed Employer.
• Annual pay review and employer contribution pension scheme.

Additional Information:

The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy.

Deadline for receipt of applications: 09:00 on 29th of May 2026

Expected date for interviews: To be agreed with the candidate

If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications.

To apply: Due to Safeguarding requirements we are unable to accept CVs as part of your application, or employ any candidate who has been a client of First Light within the last two years. Please complete the application form on the top right of the advert on our website. Ensure that you outline your relevant experience and evidence suitability for the role against the role profile, which is a combined job description and person specification. Alternatively, you can email [email protected]