At a Glance
- Tasks: Provide trauma-informed support to adults facing domestic abuse and manage a varied caseload.
- Company: First Light, a dedicated organisation supporting survivors of domestic abuse.
- Benefits: Competitive salary, career progression, and the chance to make a real difference.
- Other info: Join a supportive team with opportunities for professional development.
- Why this job: Be a vital advocate for survivors and help them navigate their journey to safety.
- Qualifications: Experience in case management and understanding of domestic abuse impacts.
The predicted salary is between 25954 - 26365 € per year.
Location: Plymouth
Salary: £25,954 per annum rising to £26,365 per annum on successful completion of probation.
Vacancy Type: Permanent, Full Time
The role of the Domestic Abuse Navigators will provide proactive, person-centred, and trauma-informed support to adults experiencing medium-risk domestic abuse. They act as a single point of access for victims, carrying a high and varied caseload and working independently with strong prioritisation and case management skills.
The role includes processing medium-risk referrals over the telephone and undertaking face-to-face appointments where required, completing initial risk assessments and safety planning to ensure survivor and child safety. Navigators ensure that survivor voices are central to all interventions and support planning.
The post supports individuals with complex needs, including mental and physical health issues, substance misuse, learning needs, criminal justice involvement, and other vulnerabilities. Domestic Abuse Navigators develop comprehensive safety and support plans and provide direct, practical, and emotional support where appropriate. They advocate on behalf of survivors and work in close partnership with statutory and voluntary agencies to coordinate support and improve access to appropriate services. Responsibilities include referring survivors to relevant specialist services and increasing referrals into perpetrator behaviour change and survivor support programmes. Strong partnership working, flexibility, and proactive multi-agency engagement are essential elements of the role.
Key responsibilities:
- Act as a single point of access for adults/children/young people experiencing medium-risk domestic abuse
- Receive and process medium-risk referrals via telephone and face-to-face appointments where required
- Deliver proactive, person-centred, and trauma-informed support from crisis through to recovery
- Complete initial risk assessments and needs assessments
- Develop comprehensive safety and support plans for survivors and their children
- Manage a high-volume caseload, prioritising cases based on risk and need
- Work independently on a day-to-day basis while maintaining accurate and up-to-date case records
- Support clients with complex needs including mental health, physical health, substance misuse, learning needs, and criminal justice involvement
- Advocate on behalf of survivors with statutory and voluntary agencies
- Make appropriate referrals and actively connect survivors to specialist and community services
Essential requirements:
- Literacy skills and experience working with databases
- Full Driving license
- Managing a high caseload of cases with complex needs
- Have a good understanding of the impact of domestic abuse on victims and their children.
- Understand safeguarding issues (children and vulnerable adults) and the legal responsibilities surrounding these issues.
- Understanding the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- Handling confidential and sensitive information appropriately
Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy.
To Apply: If you feel you are a suitable candidate and would like to work for First Light, please proceed through the following link to be redirected to our website to complete your application.
Locations
Domestic (Enhanced DBS Required) in Devon, Plymouth employer: First Light UK
First Light is an exceptional employer dedicated to supporting individuals affected by domestic abuse in Plymouth. With a strong focus on employee growth and development, we offer comprehensive training and a supportive work culture that values collaboration and advocacy. Our commitment to providing meaningful, trauma-informed support ensures that our team members can make a real difference in the lives of those we serve, all while enjoying competitive salaries and a flexible working environment.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic (Enhanced DBS Required) in Devon, Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the field of domestic abuse support, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to domestic abuse support. Think about your experiences and how they relate to the role. We recommend role-playing with a friend to boost your confidence and get feedback.
✨Tip Number 3
Showcase your passion for helping survivors! During interviews, share personal stories or experiences that highlight your commitment to supporting those affected by domestic abuse. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the lives of survivors.
We think you need these skills to ace Domestic (Enhanced DBS Required) in Devon, Plymouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Domestic Abuse Navigator. We want to see how you can bring your unique perspective to support survivors effectively.
Showcase Your Communication Skills:Since this role involves a lot of interaction with clients and agencies, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this.
Highlight Relevant Experience:If you've worked with vulnerable individuals or in a similar field, make sure to mention it! We love seeing candidates who have hands-on experience dealing with complex needs and understand the impact of domestic abuse.
Follow the Application Process:Don’t forget to apply through our website! It’s super important for us to keep everything organised, so make sure you follow the link provided in the job description to submit your application.
How to prepare for a job interview at First Light UK
✨Know Your Stuff
Make sure you understand the role of a Domestic Abuse Navigator inside out. Familiarise yourself with the key responsibilities, especially around risk assessments and safety planning. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your communication, negotiation, and case management skills. Think about times when you've successfully supported individuals with complex needs or worked collaboratively with other agencies. These real-life stories will make your application stand out.
✨Be Person-Centred
During the interview, emphasise your understanding of trauma-informed support. Discuss how you would ensure survivor voices are central to your work and how you would advocate for them. This shows that you align with the values of the organisation and are ready to put clients first.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the types of cases you might handle, or how the organisation supports its staff. Asking questions not only shows your interest but also helps you gauge if this is the right fit for you.
