At a Glance
- Tasks: Support end-users and maintain Linux/Windows systems in a dynamic environment.
- Company: First Light Fusion, a pioneering company in scientific research.
- Benefits: Hands-on experience, growth opportunities, and a collaborative team culture.
- Other info: Flexible role with opportunities to explore new technologies.
- Why this job: Join a team that values innovation and technology in a fast-paced setting.
- Qualifications: Knowledge of Linux/Windows systems and strong troubleshooting skills.
The predicted salary is between 30000 - 40000 £ per year.
First Light Fusion is seeking an IT Systems Engineer with knowledge of Linux and Windows architectures. This role covers a broad range of IT responsibilities in a small, resource‑constrained environment, requiring a hands‑on and practical approach to delivering reliable IT services. The successful candidate will provide front‑line support to end users, maintain our Linux and Windows estate, and help keep the systems behind our research, CAD/engineering, and lab environments running reliably. A proactive approach is essential, with a focus on continuously improving IT systems to support the scientific team in operating at pace. The role also involves investigating and implementing new technologies where appropriate and contributing flexibly across a range of IT activities as required.
Responsibilities will include:
- Supporting end-user issues raised via our in‑house ticketing system
- Creating and updating documentation (Confluence)
- Troubleshooting and resolving issues across Windows/Linux desktops/laptops
- Researching, testing, and rolling out new software and tooling for end‑users
- Provisioning new user/leaver accounts, devices, and access – account lifecycle
- Working with security to remediate detected issues (ESET, Tenable, ManageEngine)
- Liaising with vendors and suppliers to repair/RMA faulty hardware
- Assisting with file transfers and data movement between segmented network zones
Skills and Experience:
- Administration of Linux and Windows systems in a mixed environment
- Strong troubleshooting skills across hardware, OS, applications, and connectivity
- Hands‑on attitude with a willingness to learn and a genuine interest in technology
- Demonstrated self‑motivation, initiative, in a dynamic, sometimes ambiguous environment
- Comfortable working directly with end users, to understand and resolve issues quickly
- Experience with configuration management tool (Ansible)
- Exposure to scientific or lab environments – instrumentation, diagnostics, data
- Knowledge of virtualization (Hyper‑V)
- Experience with Atlassian tooling (Confluence, Jira, Bitbucket)
- Familiarity with WSL
- Experience supporting engineering/CAD environments – SolidWorks, SolidWorks PDM, or similar
IT Systems Engineer in Oxford employer: First Light Fusion
First Light Fusion is an exceptional employer that fosters a collaborative and innovative work culture, ideal for IT Systems Engineers looking to make a meaningful impact in a dynamic environment. With a strong emphasis on employee growth, we provide opportunities for continuous learning and the chance to work with cutting-edge technologies that support our scientific research. Located in a resource-constrained setting, our team thrives on hands-on problem-solving, ensuring that every member contributes to the success of our mission while enjoying a supportive atmosphere.