At a Glance
- Tasks: Facilitate engaging learning experiences that develop real-world professional skills for diverse audiences.
- Company: Join First Intuition, the UK's leading accountancy training provider with a focus on skills development.
- Benefits: Enjoy 25 days annual leave, hybrid working, and a range of employee perks.
- Other info: Opportunities for career growth and specialisation in a supportive team.
- Why this job: Make a real impact by helping others grow their professional capabilities in a dynamic environment.
- Qualifications: Experience in facilitation and a passion for developing others' skills.
The predicted salary is between 30000 - 40000 £ per year.
Department: Impact Academy
Location: Aligned to one of FI Group’s regional centres
About First Intuition
First Intuition is the UK’s leading provider of accountancy training, supporting over 10,000 students annually across our network of training centres. We deliver ACCA, CIMA, ACA and AAT qualifications alongside our Impact Skills Programme (ISP) for apprentices. As we launch Impact Academy, we’re expanding our expertise in human skills development for early career professionals, building on our proven track record with 1,600+ corporate clients.
About Impact Academy
Impact Academy represents First Intuition’s strategic expansion into professional skills development beyond technical accountancy training. We’re building a market-leading proposition that delivers diagnostic-driven, personalised skills development to both FI apprentices and external employer clients. Our ambition is to grow from £3M to £12M+ by 2030, with external client revenue as a key growth driver. We deliver a structured curriculum across six professional skills domains, using a blended model that combines facilitated sessions, coached workplace application, and self-directed learning. Our programmes serve learners from Level 3 through to Level 7, with each pathway personalised through behavioural diagnostics that identify individual development priorities and track measurable progress over time.
Role Purpose
The Impact Academy Skills Facilitator is a specialist delivery role at the heart of our professional skills proposition. You will facilitate high-impact learning experiences that develop real-world professional capability, using diagnostic data to personalise every session and demonstrating measurable progress to learners and their employers. You will deliver across the full range of Impact Academy programmes – from Level 3 apprentices through to Level 7 senior professionals – adapting your facilitation approach to match the complexity, commercial context, and development needs at each level. Your audience will include FI apprentices, external employer clients, and commercial programme participants, requiring the confidence and credibility to deliver in corporate environments as well as training centres. This is not a traditional teaching role. You are a facilitator of learning – guiding discussion, running immersive simulations and experiential activities, interpreting diagnostic outputs in real time, and connecting professional skills to each learner’s workplace reality. You will be expected to demonstrate commercial awareness, contribute to client retention through delivery excellence, and play an active role in developing Impact Academy’s content and methodology. As a key member of the delivery team, you will help establish the facilitation standards that differentiate Impact Academy in the market. As the team and client base grow, there will be opportunities to specialise in programme areas, mentor new facilitators, lead on curriculum development, and take on client-facing responsibilities.
Key Responsibilities
- Facilitation & Delivery
- Deliver professional skills sessions per year across in-person and virtual classrooms, including client-site settings. Ensuring all sessions are suitably prepared for with post session follow up activities.
- Facilitate across the full Impact Academy curriculum – including all professional skills domains, multiple apprenticeship levels (L3–L7), and commercial programmes for external clients.
- Use diagnostic assessment data to understand learner starting points, differentiate within mixed-ability groups, and tailor facilitation to individual and cohort needs.
- Deliver immersive, participatory learning experiences including simulations, case studies, role-plays, and experiential exercises that connect professional skills to real workplace challenges.
- Adapt delivery approach and pitch for different audiences: early career apprentices, experienced professionals, and senior leaders.
- Deliver with confidence and credibility in corporate client environments, representing Impact Academy’s brand and commercial proposition.
- Provide personalised learner feedback within 7 working days of each session, integrating diagnostic data and sharing insights with Skills and Development Coaches.
- Participate in formal observations (minimum 2 per year, Good or above required) and peer observations, using structured feedback to continuously improve practice.
- Pilot and evaluate new delivery approaches, digital tools, and technology-enhanced learning methods for potential adoption across programmes.
- Complete all other duties as required.
- Collaboration, Commercial Contribution & Development
- Actively participate in Impact Academy’s Community of Practice, sharing insights, resources, and evidence-based best practice across regions.
- Collaborate with Skills and Development Coaches to ensure a seamless learner experience – facilitated sessions, coaching touchpoints, and workplace application must connect coherently.
- Support the commercial team by contributing to client demonstrations, taster sessions, and proposal content where your delivery expertise adds value.
- Build subject matter expertise across Impact Academy’s skills domains, with the expectation of developing deep specialism in at least two.
- Undertake regular CPD focused on facilitation practice, diagnostic interpretation, sector knowledge, and emerging approaches to professional skills development.
- Contribute to internal upskilling across FI where Impact Academy methods are being embedded into wider apprenticeship delivery.
Benefits
- 25 days annual leave (based on fulltime hours) PLUS bank holidays
- 3 FI Days per year
- Hybrid working available, equipment provided for homeworking
- Flexible-working positive employer with a range of family-friendly policies
- Employee Assistance Programme: 24-hour confidential access to counselling and support services
- Competitive Pension
- Private Medical Insurance
- Training and development opportunities
- Long term career prospects in a growing company
- Employee perks including a range of discounts to suit your lifestyle
We are committed to safeguarding and protecting young people and vulnerable adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check. This post is exempt from the Rehabilitation of Offenders Act 1974. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy.
First Intuition does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Impact Academy Skills Facilitator in London employer: First Intuition
First Intuition is an exceptional employer, offering a dynamic work culture that prioritises professional development and employee well-being. With a commitment to flexible working arrangements, comprehensive benefits including private medical insurance, and a focus on continuous learning, employees are empowered to grow their careers within a rapidly expanding organisation. The Impact Academy Skills Facilitator role provides unique opportunities to engage with diverse learners and contribute to innovative skills development, all while being part of a supportive community dedicated to excellence in education.
StudySmarter Expert Advice🤫
We think this is how you could land Impact Academy Skills Facilitator in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Skills Facilitator role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your facilitation experience and how you've adapted learning for different audiences. They want to see how you can bring value to their team.
✨Tip Number 3
Be prepared for anything! Brush up on your knowledge of diagnostic-driven learning and be ready to discuss how you would personalise sessions based on learner needs. This will show you're not just a facilitator, but a strategic thinker too.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your understanding of our mission at Impact Academy and how you can contribute to our growth.
We think you need these skills to ace Impact Academy Skills Facilitator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Impact Academy Skills Facilitator. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Facilitation Skills:Since this role is all about facilitating learning, share specific examples of how you've successfully guided discussions or led training sessions in the past. We want to see your ability to engage and inspire learners!
Be Authentic:Let your personality shine through in your written application. We value authenticity and want to get a sense of who you are beyond just your qualifications. Don’t be afraid to share your passion for professional skills development!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at First Intuition
✨Know Your Audience
Before the interview, research the types of learners and clients you’ll be working with. Understand their needs and how your facilitation style can adapt to different levels, from apprentices to senior professionals. This will show that you’re not just a facilitator but someone who can connect with diverse audiences.
✨Showcase Your Facilitation Skills
Prepare to demonstrate your facilitation techniques during the interview. Think about how you would run an immersive session or engage participants in a discussion. Bring examples of past experiences where you’ve successfully facilitated learning, especially in corporate environments.
✨Familiarise Yourself with Diagnostic Tools
Since the role involves using diagnostic data to tailor sessions, brush up on any relevant tools or methodologies. Be ready to discuss how you would interpret this data to personalise learning experiences. Showing your understanding of this aspect will highlight your readiness for the role.
✨Emphasise Continuous Improvement
Talk about your commitment to professional development and how you stay updated with the latest trends in skills development. Mention any CPD activities you’ve undertaken or plan to pursue, as this aligns with the company’s focus on evolving facilitation practices and methodologies.
