Exams Coordinator

Location: Bristol

Role Type: On-Site

First Intuition (FI) is a fast-growing, innovative education provider committed to delivering outstanding learning experiences. At FI, our commitment to excellence is driven by our core driving principle of putting people first. We take pride in nurturing talent, fostering growth, and providing unparalleled support to our students, clients, and team members, ensuring they can thrive personally and professionally. Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances. This approach has led to First Intuition being awarded an ‘Outstanding’ rating by Ofsted.

Job Summary

First Intuition South provides accountancy training from its office in central Bristol as well as a location in Exeter. We are looking for a confident, reliable and data-driven individual to join our Operations Team who will oversee invigilation and reporting for exams across both sites. The ideal candidate will be very competent with use of computers and various systems, be vigilant and professional. The position is full-time and permanent, Monday to Friday. An office-based role with allowance for home working when possible.

Duties and responsibilities

• Invigilate exams, which include checking in students and administering exams
• Manage availability through online booking system
• Book in various different exams on each system promptly and accurately
• Coordinate available dates based on availability in centre and demand from students/clients
• Collate pass rate data across each level and qualification to be analysed by senior management
• Liaise internally with finance to process invoicing and payments
• Input exam results into our student system and keep data up to date and accurate
• Maintain any updates for exam software and complete annual training for systems necessary
• Implement rules and procedures around exams and complying with each policy
• Keep up to date with any training requirements and updates from the examining bodies
• Share best practice across the FI network

Qualifications and skills

Essential:

• Effective communicator with excellent interpersonal skills
• Personable, the successful candidate should be approachable and able to work within a small team
• Office 365 skills, good knowledge of Excel is essential
• Confident and professional
• Exceptional organisational and time management skills
• Ability to manage own workload
• Data analysis skills
• Knowledge of Power BI desirable, but not essential
• Flexible attitude and strong attention to detail
• Any previous exam/invigilating experience is desirable, but not necessary
• Strong attention to detail with good data processing accuracy

KPIs

• Exam room capacity vs actual occupancy per month. Analysing the reasons behind the lack of uptake of spaces and monitoring peak times in order to plan for where future availability is needed.
• Exam pass rates broken down by qualification, shared across the network to compare success rates.

Benefits

• 25 days annual leave (based on full-time hours) PLUS bank holidays
• 3 FI Days per year
• Hybrid working available, equipment provided for homeworking
• Flexible-working positive employer with a range of family-friendly policies
• Employee Assistance Programme: 24-hour confidential access to counselling and support services
• Competitive Pension
• Private Medical Insurance
• Training and development opportunities
• Long term career prospects in a growing company
• Employee perks including a range of discounts to suit your lifestyle

We are committed to safeguarding and protecting young people and vulnerable adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check. This post is exempt from the Rehabilitation of Offenders Act 1974. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy.

First Intuition does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.