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- Tasks: Engage clients in meaningful conversations to understand their financial goals and offer tailored solutions.
- Company: Join First Horizon, a top-rated regional financial services company with a supportive culture.
- Benefits: Enjoy medical, dental, vision, tuition reimbursement, and a 401(k) with a generous match.
- Why this job: Make a real impact by helping clients achieve their financial dreams while growing your career.
- Qualifications: High school diploma and 2-5 years of banking experience required.
- Other info: Dynamic work environment with opportunities for mentorship and professional development.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Location: On site at location listed in job posting.
Schedule: Monday through Thursday, 8:30am - 4:45pm, Friday, 8:30am - 5:15pm, Saturday, 8:45am - 12:15pm
The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs moderately complex to complex tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Sales and Business Development
- Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank.
- Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications.
- Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients’ short-and-long term goals. Utilize a deep understanding of the bank’s products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty.
- Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking.
- Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions.
- Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed. Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed). Deliver excellent client experiences consistently and promptly resolve client issues effectively. Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
- Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
- Assist in conducting and/or participating in meetings to promote sales, product knowledge and customer service. Assist banking center management with “on the job training” of new associates. Assist with dual control vault responsibilities and audit controls. Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required.
- High school diploma or general education degree (GED)
- 2 – 5 years of experience as a Universal Banker or Teller
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position. The assessment takes approximately 12–15 minutes to complete. Assessment results must be submitted prior to having your application evaluated by Talent Acquisition.
About UsFirst Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Benefit Highlights- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Relationship Banker employer: First Horizon
Contact Detail:
First Horizon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Banker
✨Tip Number 1
Get to know the company inside out! Research First Horizon and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your consultative selling skills! Role-play with a friend or family member to simulate client conversations. Focus on asking open-ended questions to uncover financial goals and needs, just like you would as a Relationship Banker.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local banking events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the First Horizon family. Good luck!
We think you need these skills to ace Relationship Banker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Relationship Banker role. Highlight your experience in consultative sales and client engagement, as these are key aspects of the job. We want to see how you can connect with clients and meet their financial needs!
Showcase Your Skills: Don’t forget to emphasise your skills in customer service and financial advice. Use specific examples from your past roles to demonstrate how you've successfully engaged clients and driven sales. This will help us see your potential impact on our team!
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your passion for helping clients shines through. We appreciate straightforward communication, so let’s keep it simple and effective!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at First Horizon
✨Know Your Products
Before the interview, make sure you have a solid understanding of the bank's products and services. Familiarise yourself with deposit accounts, loans, and lines of credit. This will help you engage in meaningful conversations about how these offerings can meet clients' financial goals.
✨Practice Consultative Conversations
Since the role emphasises consultative selling, practice having conversations that focus on understanding client needs. Role-play with a friend or family member to refine your ability to ask open-ended questions and provide tailored advice based on their responses.
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales experiences and how you've successfully engaged clients in the past. Highlight specific examples where you identified client needs and recommended solutions that led to successful outcomes. This will demonstrate your capability in driving growth.
✨Emphasise Compliance Knowledge
Understanding compliance and risk management is crucial for this role. Brush up on relevant regulations and be ready to discuss how you ensure compliance in your work. Showing that you take these responsibilities seriously will set you apart as a candidate who prioritises ethical banking practices.