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- Tasks: Assist loan officers with mortgage processing and customer inquiries.
- Company: Join a supportive team at a leading financial institution.
- Benefits: Enjoy medical, dental, vision, tuition reimbursement, and a 401(k) match.
- Other info: Dynamic work environment with opportunities for growth and mentorship.
- Why this job: Gain valuable experience in the finance industry while helping customers achieve their dreams.
- Qualifications: High school diploma or GED with 2+ years of relevant experience.
The predicted salary is between 30000 - 40000 £ per year.
Location: On site at location listed in job posting.
Summary: The Mortgage Loan Assistant will assist the loan officer and processing staff in the mortgage division with day to day activities and clerical duties, greet customers, answer customers' questions, quote loan rates, complete telephone applications, and cross sell bank products.
Essential Duties and Responsibilities:
- Assist loan officer/processing staff in the processing and closing of real estate mortgage loans;
- Develop relationship with customers in order to handle routine tasks and requests and anticipate loan requirements;
- Provide administrative support to supervisor and loan officers in handling routine tasks such as mail, telephone, correspondence, facsimile transmissions, and copying;
- Assist in preparing loan packages;
- Perform all other duties as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
- High school diploma or GED and 2+ years of experience or equivalent combination of education and experience;
NMLS Language: As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
Benefit Highlights:
- Medical with wellness incentives, dental, and vision;
- HSA with company match;
- Maternity and parental leave;
- Tuition reimbursement;
- Mentor program;
- 401(k) with 6% match;
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Mortgage Loan Assistant Senior employer: First Horizon
Contact Detail:
First Horizon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Loan Assistant Senior
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage industry and let them know you're on the hunt for a Mortgage Loan Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Mortgage Loan Assistant positions and practice your answers. Make sure to highlight your experience and how it aligns with the essential duties listed in the job description.
✨Tip Number 3
Show off your customer service skills! Since this role involves greeting customers and answering their questions, be ready to share examples of how you've successfully handled customer interactions in the past.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure to submit your details on our site. It’s the best way to ensure we get your info and can consider you for the role.
We think you need these skills to ace Mortgage Loan Assistant Senior
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Mortgage Loan Assistant role. Highlight your relevant experience and skills that match the job description, like customer service and administrative support.
Show Your Personality: Don’t be afraid to let your personality shine through in your application. We love seeing candidates who can connect with customers and build relationships, so share any experiences that showcase your interpersonal skills.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for your achievements and responsibilities to make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at First Horizon
✨Know Your Stuff
Make sure you understand the mortgage process inside and out. Brush up on key terms, loan types, and current market rates. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Customer Service is Key
Since this role involves interacting with customers, be prepared to discuss your experience in customer service. Think of specific examples where you've gone above and beyond to assist a client or resolved a tricky situation. This will demonstrate your ability to build relationships.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to administrative support and mortgage processing. The more you practice, the more comfortable you'll feel during the actual interview.
✨Dress the Part
Even though it’s an on-site position, first impressions matter! Dress professionally to convey that you take the opportunity seriously. A smart outfit can boost your confidence and set a positive tone for the interview.