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- Tasks: Assist loan officers with mortgage processing and customer inquiries.
- Company: Join a supportive team at a leading financial institution.
- Benefits: Great medical, dental, vision, tuition reimbursement, and 401(k) match.
- Other info: Opportunity for career growth and mentorship in a dynamic environment.
- Why this job: Gain valuable experience in the finance industry while helping customers achieve their dreams.
- Qualifications: High school diploma or GED with 2+ years of relevant experience.
The predicted salary is between 30000 - 40000 £ per year.
Location: On site at location listed in job posting.
Summary: The Mortgage Loan Assistant will assist the loan officer and processing staff in the mortgage division with day to day activities and clerical duties, greet customers, answer customers' questions, quote loan rates, complete telephone applications, and cross sell bank products.
Essential Duties and Responsibilities:
- Assist loan officer/processing staff in the processing and closing of real estate mortgage loans.
- Develop relationship with customers in order to handle routine tasks and requests and anticipate loan requirements.
- Provide administrative support to supervisor and loan officers in handling routine tasks such as mail, telephone, correspondence, facsimile transmissions, and copying.
- Assist in preparing loan packages.
- Perform all other duties as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
- High school diploma or GED and 2+ years of experience or equivalent combination of education and experience.
NMLS Language: As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
Benefit Highlights:
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
Equal Opportunity Employer: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Mortgage Loan Assistant employer: First Horizon
Contact Detail:
First Horizon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Loan Assistant
✨Tip Number 1
Get to know the company! Research First Horizon and understand their values and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Mortgage Loan Assistant, you'll be interacting with clients regularly. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at First Horizon. Don’t miss out!
We think you need these skills to ace Mortgage Loan Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Mortgage Loan Assistant role. Highlight your relevant experience and skills that match the job description, like customer service and administrative support.
Show Your Personality: We want to see who you are! Don’t be afraid to let your personality shine through in your application. A friendly tone can go a long way, especially since this role involves greeting customers and building relationships.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at First Horizon
✨Know Your Stuff
Make sure you understand the mortgage process inside and out. Brush up on common loan types, interest rates, and the overall lending landscape. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Customer Interactions
Since you'll be greeting customers and answering their questions, practice your communication skills. Role-play with a friend or family member to get comfortable with common customer inquiries and how to respond effectively.
✨Show Your Organisational Skills
As a Mortgage Loan Assistant, you'll need to juggle multiple tasks. Prepare examples of how you've successfully managed your time and organised your workload in previous roles. This will demonstrate your ability to handle the administrative side of the job.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or specific challenges the mortgage division is facing. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.