At a Glance
- Tasks: Support loan officers with mortgage processing and customer interactions.
- Company: Join a leading financial institution with a commitment to diversity and inclusion.
- Benefits: Enjoy medical, dental, vision, tuition reimbursement, and a 401(k) match.
- Other info: Dynamic work environment with opportunities for mentorship and career growth.
- Why this job: Gain valuable experience in the finance industry while helping customers achieve their homeownership dreams.
- Qualifications: High school diploma or GED with 2+ years of relevant experience.
The predicted salary is between 30000 - 40000 £ per year.
Location: On site at location listed in job posting.
Summary: The Mortgage Loan Assistant will assist the loan officer and processing staff in the mortgage division with day to day activities and clerical duties, greet customers, answer customers' questions, quote loan rates, complete telephone applications, and cross sell bank products.
Essential Duties and Responsibilities:
- Assist loan officer/processing staff in the processing and closing of real estate mortgage loans.
- Develop relationship with customers in order to handle routine tasks and requests and anticipate loan requirements.
- Provide administrative support to supervisor and loan officers in handling routine tasks such as mail, telephone, correspondence, facsimile transmissions, and copying.
- Assist in preparing loan packages.
- Perform all other duties as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
- High school diploma or GED and 2+ years of experience or equivalent combination of education and experience.
NMLS Language: As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
Benefit Highlights:
- Medical with wellness incentives, dental, and vision.
- HSA with company match.
- Maternity and parental leave.
- Tuition reimbursement.
- Mentor program.
- 401(k) with 6% match.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Mortgage Loan Assistant Senior in London employer: First Horizon
At First Horizon, we pride ourselves on being an exceptional employer, offering a supportive work culture that fosters professional growth and development. Our Mortgage Loan Assistant Senior role provides not only competitive benefits such as comprehensive health plans and tuition reimbursement but also a collaborative environment where employees can thrive and build meaningful relationships with customers. Located in a vibrant community, we are committed to empowering our team members to achieve their career aspirations while making a positive impact in the lives of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Mortgage Loan Assistant Senior in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage industry and let them know you're on the hunt for a Mortgage Loan Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Mortgage Loan Assistant positions and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your experience effectively.
✨Tip Number 3
Show off your customer service skills! In this role, you'll be interacting with clients regularly, so think of examples where you've gone above and beyond to help customers. We want to see how you can build relationships and handle inquiries with ease.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and ready to dive into the mortgage world with us.
We think you need these skills to ace Mortgage Loan Assistant Senior in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in mortgage processing and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the mortgage industry and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills:As a Mortgage Loan Assistant, you'll be interacting with customers daily. Make sure your application reflects your strong communication skills. Whether it's through your writing style or examples of past interactions, let us see your ability to connect!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at First Horizon
✨Know Your Stuff
Make sure you understand the mortgage process inside and out. Brush up on key terms, loan types, and the role of a Mortgage Loan Assistant. This will help you answer questions confidently and show that you're serious about the position.
✨Practice Customer Interactions
Since you'll be dealing with customers regularly, practice how you would greet them and handle their queries. Role-playing common scenarios can help you feel more at ease during the interview and demonstrate your customer service skills.
✨Show Your Organisational Skills
As this role involves a lot of clerical duties, be prepared to discuss how you stay organised. Bring examples of how you've managed multiple tasks in previous jobs, and maybe even share a system you use to keep track of your work.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the team you'll be working with. This shows your interest in the role and helps you gauge if it's the right fit for you. Think about asking about the loan processing workflow or how the team collaborates.
