At a Glance
- Tasks: Handle daily financial transactions and provide top-notch customer service.
- Company: First Horizon, a leading bank with a focus on customer experience.
- Benefits: Medical, dental, vision, 401(k) match, and tuition reimbursement.
- Other info: Great opportunity for career growth in the banking sector.
- Why this job: Join a dynamic team and make a difference in clients' banking experiences.
- Qualifications: High school diploma or GED; cash handling experience preferred.
The predicted salary is between 22000 - 26000 £ per year.
First Horizon is seeking a customer service representative to join their team in Bristol, England. This role requires handling daily financial transactions, providing excellent customer service, and ensuring compliance with operational policies.
Ideal candidates should have a high school diploma or GED and ideally 6 months of cash handling experience.
Benefits include medical, dental, vision, a 401(k) with up to 6% company match, and tuition reimbursement among others.
If you are passionate about client service and banking, apply now!
Bank Teller — Customer Experience & Cash Specialist employer: First Horizon
First Horizon is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in the heart of Bristol. With comprehensive benefits including medical, dental, vision, and a generous 401(k) match, employees are encouraged to thrive both personally and professionally. Join us to be part of a team that values client service and fosters a rewarding career in banking.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Teller — Customer Experience & Cash Specialist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the banking industry. A personal recommendation can really give you an edge when applying for that Bank Teller position.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, consider role-playing common scenarios with a friend. This will help you feel more confident during interviews and show that you're ready to handle any situation.
✨Tip Number 3
Research First Horizon! Familiarise yourself with their values, services, and recent news. This knowledge will not only impress during interviews but also help you tailor your answers to align with what they’re looking for in a candidate.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re serious about joining the team at First Horizon. So, get on it!
We think you need these skills to ace Bank Teller — Customer Experience & Cash Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any cash handling skills. We want to see how your background fits with the Bank Teller role, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for client service and banking. Let us know why you’re excited about joining First Horizon and how you can contribute to our team.
Showcase Your Soft Skills:As a Bank Teller, excellent communication and problem-solving skills are key. In your application, highlight examples of how you've provided outstanding customer service in the past. We love to see those interpersonal skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at First Horizon
✨Know Your Numbers
As a Bank Teller, you'll be handling cash daily, so brush up on your basic maths skills. Be prepared to answer questions about how you would handle cash discrepancies or what steps you’d take to ensure accuracy in transactions.
✨Showcase Your Customer Service Skills
First Horizon values excellent customer service, so think of specific examples where you've gone above and beyond for a customer. Practice articulating these experiences clearly, focusing on your problem-solving abilities and how you made a positive impact.
✨Understand Compliance and Policies
Familiarise yourself with banking regulations and operational policies. During the interview, demonstrate your understanding of why compliance is crucial in banking and how you would ensure adherence to these policies in your role.
✨Dress the Part
First impressions matter! Dress professionally to convey that you take the opportunity seriously. A smart outfit not only boosts your confidence but also shows that you respect the company’s culture and values.