At a Glance
- Tasks: Provide top-notch customer service and process financial transactions in a retail banking environment.
- Company: Join First Horizon, a leading regional financial services company with a strong community focus.
- Benefits: Enjoy medical, dental, vision, tuition reimbursement, and a 401(k) with a generous match.
- Other info: Dynamic work environment with opportunities for growth and mentorship.
- Why this job: Make a real impact by helping clients unlock their financial potential every day.
- Qualifications: High school diploma and preferably 1 year of teller experience; must complete a behavioural assessment.
The predicted salary is between 29700 - 36300 £ per year.
- Alton Road
1501 ALTON RD MIAMI BEACH
Miami Beach, FL 33140, USA - Description
Location
On site at location listed in job posting
Schedule
Monday through Friday, 8:30AM to 5:00PM
Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment.
Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships.
Perform related duties i. e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals), and provide support to banking center management.
Essential Duties and Responsibilities
- Sales and Service
- Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service.
Teller support includes performing daily processing of financial transactions, i. e. deposits, handling currency, coin, and cashing checks.
Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services.
- Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs.
- Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts.
- Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.
- Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns.
- Assist client with loan application for personal/retail consumer needs and “handing off” the processing of these applications to the appropriate associate.
- Research and resolve problems and respond to client inquiries on account status.
- Deliver excellent client experiences consistently and promptly resolve client issues effectively.
- Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
- Compliance and Risk Management
- Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
- Operational Efficiency
- Assist banking center associates with all aspects of daily operations as needed, including audit controls.
- Assist banking center management with “on the job training” of new associates.
- Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Perform all other job related duties as assigned.
Qualifications
- High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred.
- All candidates must complete the De Garmo Retail Behavioral Assessment to be considered for this position.
- The assessment takes approximately 12–15 minutes to complete.
- Assessment results must be submitted prior to having your application evaluated by Talent Acquisition.
As part of the employment process for this position, you will have to meet the requirements of a background credit check.
This position requires compliance with the S.
E Mortgage Licensing Act of 2008 and all related regulations.
Ongoing employment is contingent upon meeting all such requirements.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.
Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.
The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.
First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.
Bank.
More information is available at www.
First Horizon. com.
- Benefit Highlights
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More details at First Horizon. com/First-Horizon-National-Corporation/Careers/Our-Benefits
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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Universal Banker employer: First Horizon
First Horizon Corporation is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Located in the vibrant Miami Beach area, employees benefit from comprehensive health plans, tuition reimbursement, and a robust 401(k) match, all while being part of a company recognised as one of the nation's best employers. Join us to unlock your potential in a dynamic retail banking environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Universal Banker
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like First Horizon. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Universal Banker
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to First Horizon.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on First Horizon's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at First Horizon
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with First Horizon.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at First Horizon will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former First Horizon employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
