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For Companies At a Glance
- Tasks: Engage with customers over the phone and provide top-notch service.
- Company: Join a supportive team at First Home Improvements.
- Benefits: Flexible hours, full training, free parking, and a chance to win a holiday!
- Why this job: Perfect for those who love talking to people and want career growth.
- Qualifications: Fluent English, friendly attitude, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
We are currently looking for friendly and confident individuals to join our growing team as Call Centre Agents at First Home Improvements. Whether you're looking for full-time work or flexible part-time hours to fit around your busy schedule, we'd love to hear from you.
What We Offer
- Full one-to-one training provided
- No experience needed
- Continuous support from our friendly team
- Flexible part-time and full-time positions available
- Free on-site parking
- Exciting career growth opportunities
- Chance to win a yearly holiday abroad paid for by the company
The Role
- Speaking with customers over the phone
- Providing excellent customer service
- Booking appointments and handling enquiries
- Working as part of a positive and supportive team
Qualifications
- Fluent English skills
- Friendly and professional manner
- Confidence speaking on the phone
- Positive attitude and willingness to learn
- Reliable and motivated individuals
If you enjoy talking to people and want to be part of a company that values and supports its team, apply today and start your career with First Home Improvements.
Customer Call Centre Agent in Portsmouth employer: First home improvements
Contact Detail:
First home improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Call Centre Agent in Portsmouth
✨Tip Number 1
Be yourself during the interview! We want to see your friendly and confident personality shine through. Remember, it's all about connecting with the team and showing that you can provide excellent customer service.
✨Tip Number 2
Prepare some questions to ask us! This shows you're genuinely interested in the role and the company. Plus, it gives you a chance to find out if we're the right fit for you too.
✨Tip Number 3
Practice your phone skills! Since you'll be speaking with customers over the phone, try role-playing with a friend. This will help you feel more confident and ready to handle enquiries like a pro.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our awesome team!
We think you need these skills to ace Customer Call Centre Agent in Portsmouth
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and confident personality shine through. We want to see the real you, so don’t be afraid to show us how you’d connect with customers!
Tailor Your Application: Make sure to tailor your application to the role of a Call Centre Agent. Highlight any experience or skills that relate to customer service, even if it’s from a different job or situation.
Keep It Professional Yet Approachable: While we love a casual vibe, remember to keep your application professional. Use clear language and check for any typos – we want to see that you care about the details!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at First home improvements
✨Know the Company
Before your interview, take some time to research First Home Improvements. Understand their values, mission, and what they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Phone Skills
Since the role involves speaking with customers over the phone, practice your phone etiquette. Try role-playing with a friend or family member to get comfortable with handling enquiries and providing excellent customer service.
✨Show Your Friendly Side
During the interview, let your personality shine through! Be friendly and confident, as these traits are essential for a Call Centre Agent. Smile, maintain a positive attitude, and don’t hesitate to share your enthusiasm for helping others.
✨Prepare Questions
Have a few questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the training process or opportunities for career growth within First Home Improvements.