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For Companies At a Glance
- Tasks: Contact customers, schedule appointments, and provide top-notch service.
- Company: Join a leading home improvements company with over 50 years of excellence.
- Benefits: Enjoy competitive pay, daily bonuses, and flexible working hours.
- Why this job: Great opportunity for growth in a supportive and dynamic environment.
- Qualifications: No experience needed; just bring your friendly personality and communication skills.
- Other info: Full-time or part-time options available; training provided!
The predicted salary is between 24000 - 36000 £ per year.
First Home Improvements
Are you confident on the phone, money-motivated, and looking for a role where your effort directly boosts your earnings? First Home Improvements is expanding and looking for driven Customer Telephone Advisors to join our successful sales team.
This is an exciting opportunity with uncapped bonuses, daily incentives, and incredible rewards — including the chance to win a fully paid annual company holiday.
No experience? No problem.
We provide full training, ongoing support, and a proven system to help you succeed.
What You’ll Be Doing:
- Speaking with customers over the phone
- Promoting our home improvement services
- Booking appointments and generating sales leads
- Working towards achievable daily targets
What We’re Looking For:
- Confident, polite telephone manner
- Fluent English
- Positive, target-driven attitude
- Reliable and motivated
What You’ll Get in Return:
- Full-time & part-time roles with flexible hours
- Excellent bonus structureDaily cash incentives & competitions
- Chance to win a fully paid company holiday every year
- Free on-site parking
- Fun, friendly, and supportive sales environment
- Immediate start available
If you enjoy hitting targets, earning rewards, and being part of a winning team, this role is for you.
Apply now and start earning with First Home Improvements today.
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Customer Telephone Advisor employer: First home improvements
Contact Detail:
First home improvements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Telephone Advisor
✨Tip Number 1
Familiarise yourself with our high-end products and services. Understanding what we offer will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills by role-playing common customer scenarios. This will prepare you to handle various situations confidently and show us that you're ready to provide excellent customer service.
✨Tip Number 3
Research effective appointment scheduling techniques. Being organised and efficient in managing appointments will highlight your ability to meet daily targets and contribute to our team's success.
✨Tip Number 4
Showcase your friendly and outgoing personality during any interactions. We value candidates who can build rapport with clients, so let your natural charm shine through when you connect with us.
We think you need these skills to ace Customer Telephone Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Telephone Operator. Emphasise your communication skills and any customer service experience, even if it's informal.
Craft a Strong Introduction: In your brief introduction, express your enthusiasm for the role and mention why you are interested in working for a leading home improvements company. Keep it concise but impactful.
Showcase Your Personality: Since the ideal candidate is described as friendly and outgoing, let your personality shine through in your application. Use a warm tone and be genuine about your motivation to help customers.
Highlight Flexibility and Motivation: Mention your ability to work flexible hours and your self-motivation. This will show that you are adaptable and ready to meet the demands of a fast-paced environment.
How to prepare for a job interview at First home improvements
✨Show Your Enthusiasm
As a Telephone Operator, your energy and enthusiasm can set you apart. Make sure to convey your excitement about the role and the company during the interview. A friendly and outgoing personality is key!
✨Demonstrate Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly. You might be asked to role-play a customer interaction, so be prepared to showcase your ability to build rapport and provide exceptional service.
✨Highlight Your Target-Driven Nature
The role involves meeting daily targets, so be ready to discuss any past experiences where you successfully achieved goals. Share specific examples that demonstrate your self-motivation and how you thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This shows your genuine interest and helps you understand if the position aligns with your career goals. Inquire about training opportunities or what success looks like in the role.